- Experience building new support processes
- Demonstrated ability to translate customer needs into business and product requirements·
- Works with customers and internal teams to resolve issues
- Drive operational improvement
- Knowledge and experience working with decision support systems, call tracking systems, customer relationship management systems, service metrics and client self service solutions is highly desirable.
Associate Manager Customer Service, Technical Support (follow link to get to "apply online" button.)
Associate Manager Customer Service, Technical Support-NHP0000S
Elsevier : NA-United States-Missouri