alt-lib Suggests: Project Manager Job - Wilmington DE, 19801

Are you a Project Manager with "Strong customer interaction skills"?? Of course you are.. you're a librarian!

Good post here for folks with mid-career years of experience. If you come from a pharma background, that's even better: Wilmington Project Manager Job - DE, 19801

alt-lib Suggests: Implementation Specialist Job - Pittsburgh PA, 15122

Pittsburgh Implementation Specialist Job - PA, 15122 

alt-lib Suggests: Strategic Account Manager Job - Philadelphia PA, 19019

Philadelphia Strategic Account Manager Job - PA, 19019 

alt-lib Suggests: Project Manager, Quality Control Job - Philadelphia PA, 19130

Philadelphia Project Manager, Quality Control Job - PA, 19130

alt-lib suggests: Dir Ops Quality Management - Elsevier (LexisNexis)

This position is about information management, at it's core. A librarian's project management/systems analysis background would be very applicable. If you happen to have completed Six Sigma certification, that would a great plus, too.                                                                                -alt-lib

Dir Ops Quality Management: Click the link to apply

Dir Ops Quality Management-LEX005WL

LexisNexis : NA-United States-Ohio 

Description

 

This position reports into the Operations Programs & Shared Services organization and exists to drive the definition and implementation of best-in-class, cutting edge quality principles, processes and overall quality strategy for certain functional areas within LexisNexis L&P Operations.  Responsibilities include working closely with various teams and SME's to understand  quality requirements and translating those into a common methodology across operations to effectively measure, track and communicate quality.  The Director is expected to keep abreast of external developments in the quality field, to identify best-in-class quality processes, and establish customer experienced based quality metrics.  The Director of Ops Quality Management must have excellent management skills, strong leadership skills and savvy negotiating abilities in facilitating business partners through setting appropriate quality metrics.

• Define, implement and govern a Quality Management System (QMS) across key functions in Operations that focuses on QA/QC strategies, standards, policies & best practices.
• Collaborate with the functional areas to continuously improve Operations quality while exerting strong leadership to successfully influence key stakeholders in the adoption of best-in-class quality processes.
• Partner, where appropriate, with functional leaders to ensure outsourcing partners deliver on specified levels of service and quality.
• Provide quality leadership and reporting Operations that spans multiple geographic locations (US and global) to meet quality deliverables. 
• Responsible for continuous improvements to quality programs that focus on customer-defined product quality to ensure delivery of quality products/services, improved performance and reduced cost.
• Establish performance measurements and benchmarks and utilize them to monitor, analyze and report on performance trends.
• Facilitate & assist with complex Root Cause Analysis (RCA) to identify and implement corrective action plans to reduce defects and minimize variations in outputs.
• Participate in the definition of business requirements, project support and prioritization for content expansion, Lexis Advance and other key projects.
• Drive a culture that ensures prompt decision-making, encourages innovation, drives initiative and respects/rewards its team members.
• Where applicable, manage and lead direct reports to ensure that the team meets or exceeds all objectives, quality levels, production levels, and project expectations while providing development opportunities, increasing morale and promoting employee engagement.
• Support business unit financial objectives.
• Support the LexisNexis mission and strategy by setting appropriate tone and policy. 
• Lead by example and model good behavior.
• Establish partnering relationships and retain open communication lines with key stakeholders

LexisNexis is a leading global provider of content-enabled workflow solutions designed specifically for professionals in the legal, risk management, corporate, government, law enforcement, accounting, and academic markets. LexisNexis originally pioneered online information with its Lexis� and Nexis� services. A member of Reed Elsevier [NYSE: ENL; NYSE: RUK] (www.reedelsevier.com ), LexisNexis serves customers in more than 100 countries with 15,000 employees worldwide.

Qualifications

 

• Undergraduate degree required; MBA preferred or equivalent combination of educational achievement and experience.
• Requires 5-7 years of relevant work experience, including at least 5 years of management/leadership experience.
• Highly developed leadership, implementation, organizational, interpersonal, communication and project management skills required.
• Ability to effectively lead in a globally distributed, matrix organization.
• Demonstrated ability to lead, manage, mentor and develop teams.
• Ability to make appropriate high level decisions with little oversight or direction.
• Team building and project leadership skills with the ability to influence others to accomplish objectives and form a collaborative working relationship a must.
• Demonstrated ability to accept and implement change.
• Must be able to clearly leverage leading quality principles to develop innovative quality programs based on business and customer needs, as well as coach and lead team members in developing appropriate programs.
• Ability to comprehend complex technical, process or product relationships.
• Possess strong analytical and quantitative skills to analyze data.

alt-lib Suggests: Director Web Analytics- Philadelphia, PA - Elsevier

Director Web Analytics (click link to get to 'apply online' button.)

[EXCERPT BELOW]

Director Web Analytics-HEA000GE

Elsevier : NA-United States-Pennsylvania 

Description

  

.... 

Director of Web Analytics and Optimization will lead Web Analytics and Site Optimization for all websites within the Global Clinical Reference division at Elsevier. This role will lead the analytical efforts that will help drive product development, marketing and sales activities. Reporting to this position is a Manager of Web Analytics and a Web Analyst.This role will help define key drivers as well as channel goals for end clients and deliver customized e-product and e-marketing strategies based on analytics data. The role will measure the success of sites and programs and help identify potential new strategic goals based upon the data received. Through thorough analysis the role will identify underperforming areas of sites and underperforming marketing efforts, and prepare plans to increase performance where necessary.

Qualifications

 Requirements, 7-10 years of work experience in web analytics for a multi-channel direct marketer. Demonstrated understanding of relationship between website behavior and profitability, experience managing analytics staff. Experience with website page tagging and report development with web analytics and customer insight tools such as Unica, Webtrends, Coremetrics, Omniture, Google Analytics, Foresee, etc. to analyze and solve business problems.

Unposting Date

 Ongoing

alt-lib Suggests: Customer Engagement Consultant - Elsevier

If you have prior experience in a hospital library or other healthcare setting, pay attention to this one.
Key points in this job req:

• Responsible for developing the strategy for Client Services training and ensuring that all initiatives are successfully executed
•  Able to express complex technical expertise in a simple, understandable manner to those outside own function   
• Proven ability to analyze clients' business purposes, goals and needs, and to satisfy customer needs and concerns while representing the company's business interests
• Use knowledge and experience to suggest improvement in client service workflows.

-alt-lib

Customer Engagement Consultant (Click link to get to 'apply online' button)
[EXCERPT BELOW]

Customer Engagement Consultant-HEA000JM

Elsevier : NA-United States 

Description

 

... 

The Customer Engagement Consultant will be responsible for shaping the vision for Client Services' implementation and customer engagement programs to ensure high satisfaction and utilization of licensed products. This individual will be responsible for developing the strategy for Client Services training and ensuring that all initiatives are successfully executed.  In addition, the individual will provide implementation consultative services for strategic accounts, and will engage customers with best practice application of licensed products.  The ability to build and nurture relationships and keep open lines of communication both internally and with our most demanding clients will be crucial to success.   Clinical healthcare experience along with solid project and client management experience are critical to success. 

 

 Client Training & Education

Recommend training and education strategy for Client Service support of Nursing Suite products and other integrated MCS products

Develop context for training and education materials.

Conduct on-site product promotion and training for key accounts. 

 

Client Implementation

Define implementation guidelines for Nursing Suite products and integrated MCS products.

Document best practice implementation checklists for internal and external guidance during implementation.

Monitor and report implementation service levels

Mentor Client Service personnel on best practice communication and consultation during implementation

 

Client Consultation

Analyze clients' business purposes, goals and needs, and recommend best implementation approach for strategic and key accounts.

Translate system functionalities in business terms for customer understanding.

Provide industry trend and usage guidelines to internal services teams and clients.

 

Client Engagement

Define lifecycle engagement strategy for Nursing Suite products.

Monitor user adoption and system usage, and recommend strategies to increase usage/adoption.

Maintain strong advisory relationship with key client contacts in positions that can significantly impact adoption.

Gather and maintain other key client metrics and leading indicators.

 

Client Demonstrations

Thoughtfully setup and maintain product demonstration sites used by Sales and Client Services.

Develop demonstration scripts and resources for Client Services.

Assist Sales with product demonstrations for key accounts, representing clinical and industry best practice application and use of products.

 

Project Management

Prioritize and plan work activities, use time efficiently, and develop realistic action plans.  

Strong ability to prioritize, multi-task, and work-independently in a fast paced, environment with minimal supervision. 

Produce client deliverables such as Communications Plans, SOP's, Strategic Account Plans, etc.

 

Process Improvement

Use knowledge and experience to suggest improvement in client service workflows.

Recommend improved utilization and reporting with Sales Force.

Qualifications

 

Drive for Results

Promotes a strong sense of urgency for reaching goals

 

Takes Initiative

Proactively addresses business demands

Fosters a team attitude of going above and beyond minimum requirements

 

Leading Change

Develop Strategic Perspectives

 

Displays High Integrity and Honesty

Remembers commitments and promises.

Is honest and ethical in decision making

 

Communicates Powerfully and Prolifically

Is highly skilled at tailoring messages  to the  needs of the audience

Coaches others on effective communication strategies and techniques

 

Collaboration and Teamwork

Promotes a high level of cooperation between all members of the work group

Looks for ways  for team to work with other teams and divisions

 

Technical/Professional Expertise

Able to express complex technical expertise in a simple, understandable manner to those outside own function

Stays at the cutting-edge of own discipline, is well connected externally, understands and implements best practice

 

Solves Problems & Analyzes Issues

 Brings a strategic perspective to problem solving

Skilled in breaking down large/complex issues into simpler elements that can be effectively addressed

 

Proven ability to analyze clients' business purposes, goals and needs, and to satisfy customer needs and concerns while representing the company's business interests. Experienced professional with solid technical skills, including proficiency with EMR, Decision Support Systems in healthcare, Microsoft Office and web-hosted products. Possess the ability to establish and build strong business relationships with clients and coworkers.

The individual displays willingness and ability to make accurate and timely decisions; inspires and motivates others to perform well, and accepts feedback from others.  Identifies and resolves problems in a timely manner; is a self-starter, innovative, with strong organizational, interpersonal, and written communication skills; takes a flexible and creative approach to solving problems.  Able to foresee and avert risks; to take ownership of projects throughout the implementation and delivery process; to negotiate relationships across multiple teams to achieve results; work independently and collaboratively; and to communicate with all levels of management and company personnel.

 

·         MSN  or other post-graduate degree in healthcare related field. 

·         Ten years or more prior client service or consultant activity in healthcare automated systems or informatics.

·         Minimum 3-5 years clinical practice experience.

·         Experience with web technology products preferred.

·         Excellent customer service principles and practices.

·         Excellent verbal and written communication skills and ability to interact with all levels of management and staff.

·         Excel at developing client relationships

·         Ability to work independently and manage multiple projects simultaneously

·         Proficiency with Microsoft Word, Excel, PowerPoint and Outlook

·         Prior use of products such as Salesforce.com and WebEx a plus

·         Ability to travel 30%-50%

Note:  A combination of training, education, and experience that is equivalent and that provides the required knowledge and abilities will be considered.

 

Unposting Date

 Ongoing

alt-lib Suggests: Analytical Product Manager- Philadelphia, PA - Elsevier

Big One, right here: "Knowledge of the Science, Technology and Medical (STM) information industry a stong plus"

-alt-lib

Analytical Product Manager (click link to get to 'apply online' button)
[EXCERPT FOLLOWS]

Analytical Product Manager-SCI000EQ Elsevier : NA-United States-Pennsylvania  Description   The Platform and Content Product Management (PCPM) group is part of the Academic & Government Products department at Elsevier S&T, and is responsible for developing and managing the shared platform and content workstreams that form the basis of major A&G services such as SciVerse and SciVal, but also of products in our Corporate and Health Sciences divisions. Within this group, the Platform product managers drive and own projects that build and enhance functionality used across A&G: search and content APIs, access and customer management systems, linking, e-commerce, search functionality, and so on. The Platform product managers work closely with other product managers, marketing, sales, external parties, customers, IT and UCD for the definition, implementation and launch of this functionality. Within this part of the Platform and Content Product Management group is a vacancy for a: Analytical Product Manager (Full time: 100%) Responsibilities: The Analytical Product Manager is responsible for analyzing and defining requirements for large and/or complex projects while ensuring they solve customer problems. These projects can be: development projects to build out new platform functionality, and/or projects to integrate new products into the platform's infrastructure. The Analytical Product Manager reports to a Senior Product Manager in the PCPM group and is tasked to projects owned by this and other product managers. The successful candidate will be undertaking the following activities:   Integration projects: Advise product owners and development staff in other business units on platform integration Performing gap analyses between systems Participate in and co-ordinate integration projects Identify needs for and initiate development of platform enhancements in support of new integrations Development projects: Initiating and contributing to user-centric product development that supports business needs Definition, gathering and analysis of product/platform requirements Working with IT staff to ensure functional specifications are well understood Ongoing management of functional specifications and change requests throughout projects Ensuring quality throughout the entire development cycle and ensuring that requirements meets user and business needs Coordination of and alignment between functional and UI specifications Providing post-implementation operational support Monitoring Qualifications   Required qualifications Minimum of 3 years of experience in software development projects Degree in business, computer science, engineering or technology Experience gathering, distilling, and documenting software requirements Relevant technical experience, preferably with web services/service-oriented architectures; else web technology, large-scale content systems, and search technology; Fluent in EnglishWillingness to travel Knowledge of the Science, Technology and Medical (STM) information industry a stong plus Competencies Analytical orientation Attention for detail and accuracy Creative and pragmatic Technical and professional knowledge Teamwork Building strategic working relationships Problem-solving Strong in planning, organizing and follow-up Innovative Able to work in large and dynamic organization and across functions in high-profile projects Strong verbal skills, excellent writing skills Other Locations  NA-United States-New York Unposting Date  Ongoing

alt-lib Suggests:Associate Manager Customer Service, Technical Support, Missouri-Elsevier

Key items from this position:

• Experience building new support processes
• Demonstrated ability to translate customer needs into business and product requirements·
• Works with customers and internal teams to resolve issues
• Drive operational improvement
• Knowledge and experience working with decision support systems, call tracking systems, customer relationship management systems, service metrics and client self service solutions is highly desirable.

-alt-lib



Associate Manager Customer Service, Technical Support (follow link to get to "apply online" button.)
[EXCERPT FOLLOWS]

Associate Manager Customer Service, Technical Support-NHP0000S Elsevier : NA-United States-Missouri  Description   The Technical Support Manager is responsible for managing the day-to-day operations of a technical support team that delivers tier II technical support for customers. The Manager will have experience building and growing a technical support organization including hiring, training of new employees and implementing new support processes, managing customer interaction and productivity, resulting in a high level of customer satisfaction and customer retention. Qualifications   Communication Requires good communications skills and the ability to maintain positive and cooperative working relations with a broad range of audiences in both a written and oral form.         Demonstrated ability to translate customer needs into business and product requirements· Establish consistency of product information delivered to customers through Internet, phone, e-mail, or face-to-face contact. Responsible for facilitating the content perspective, in collaboration with other internal teams. Manage tone and manner of customer and team interaction.   Customer Experience Leadership Resolves and directs technical and customer satisfaction issues to ensure a quality support environment and to obtain maximum customer-based satisfaction Develops plans and objectives and participates in cross-functional projects to improve operational performance for the organization Ensure that our customer support team is laser focused on hitting and exceeding important metrics related to client satisfaction.  Take your obsession with metrics and constantly work to improve: Overall client satisfaction Time to resolve issues Average call length Abandon rate Tickets/calls in queue Technical Support Take ownership of anything and everything relating to technical client support - "the buck stops with me" Develops operational objectives and work plans to drive team performance and deliver on critical performance measures.   Results Orientation The ability to demonstrate a clear understanding of all the factors affecting improvement of results within the organization. Analyzes all options and initiates actions to optimize resources for the achievement of improved results. Team Leadership and Development Manages team including performance management and coaching Works with management to develop and implement strategic plans, initiatives, and direction Works with customers and internal teams to resolve issues Develops individual goals and objectives for direct reports. Handles moderately complex projects Acts independently with broad latitude for decision-making Drive operational improvement Increase efficiencies and service improvements with automation Able to manage others through rapid and constant change while collaborating with other teams to ensure strong service experience for our customers. Able to allocate resources and adjust priorities to maximize team performance. Process Management Responsible for reducing customer defects primarily by thoroughly understanding the types of customer inquiries and contacts to Technical Support and work to determine root causes and identify drivers and communicate opportunities and initiatives to address these root causes.  Ability to act quickly, to take ownership of the solution, and to dive deep to get the improvement in place. Knowledge and experience working with decision support systems, call tracking systems, customer relationship management systems, service metrics and client self service solutions is highly desirable. Drive improvement beyond the customer support team, specifically product strategy which can help to compliment and improve our support metrics. .... Unposting Date  Ongoing

alt-lib Suggests: Associate Project Manager, Implementation Job - Eagan MN, 55120- Thomson Reuters

Key Points in this job post- relevant for a librarian:

• Strong analytical and problem solving skills
• Ability to assess the contextual nature of a situation and apply the appropriate action/response
• Managing client relationships to ensure a successful implementation and a satisfied,reference-able client
• Maintaining personal knowledge of evolving industry trends and business needs 
• Experience using legal research and case management tools and software (e.g. Westlaw, WestlawNext, West BriefTools, West CiteAdvisor, Drafting Assistant, Case Notebook, CaseLogistix, etc.)

 -alt-lib

Eagan Associate Project Manager, Implementation Job - MN, 55120
[EXCERPTS FOLLOW]

Associate Project Manager, Implementation

Apply now »

Date: Jan 7, 2012

Location: Eagan, MN, US

Title: Associate Project Manager, Implementation
ID: CUS00005354

Description

Primary Objective:

Responsible for ensuring all assigned projects are managed in accordance with the standards set in the Client Service's Litigation Solution project management and software implementation methodology including the Drafting Assistant, CaseLogistix and/or Case Notebook products. Also responsible for implementing best practices for the use of Litigation Solution products in the areas of legal document drafting, case management, transcript and exhibit file management.

Primary Responsibilities:

Quality Implementation Service Delivery: Responsible for ensuring and managing the application of Client Services project quality model (PQM) on all services provided to the customer at the level appropriate for the project. Including:

- Monitoring e-mail and/or running daily reports to identify new customer sales for implementation projects
- Co-ordination of Thomson Reuters resources, specialists and other subject matter experts required across the project for product installation, technical support, training or other services
- Providing product best practices consulting services as required
- Status reporting and issue escalation to Client Services Manager
- Effectively communicating, at both a functional and technical level, with a diverse group of professionals
- Complete life cycle management of Litigation Solution product implementations
- Managing client relationships to ensure a successful implementation and a satisfied, reference-able client
- Proactive development of personal competencies in the technical and functional capabilities of the Litigation Solution products
- Liaising with the business, sales, marketing and product management team to ensure the best experience for the customer and that client requirements are considered for product evolution
- Analyzing our clients business requirements and developing innovative and effective solutions to the challenges they face
- Maintaining personal knowledge of evolving industry trends and business needs

Staff Skills and Knowledge: Responsible for coordinating with the Client Services Manager to ensure that the implementation team consulting knowledge, skills and experience provided to the clients are appropriate for the project.

Client Satisfaction and Performance Objectives: Responsible for meeting the client satisfaction and financial objectives of the Client Services group, which includes:

- Ensuring overall client satisfaction by:
- Ensuring projects are proactively managed, are executed according to schedules, are on budget and issues are resolved promptly
- Ongoing contact with clients to ensure satisfaction with assigned Thomson Reuters resources and project progress
- Receiving completed customer surveys and feedback noting client satisfaction

- Attention to project budget, accounting and reporting by
- Effectively managing all projects to maximize resource utilization
- Appropriately recording project activities, accurately tracking and entering time worked, concisely reporting project statuses, documenting and managing projects within the framework established by service models
....

Interdepartmental Interaction: Responsible for coordinating interaction with the clients' other Thomson Reuters departments (i.e. field system engineers, technical support, inside account management, sales, etc.) to ensure that tasks, issues and requests affecting implementation projects are effectively resolved.

Advancement Opportunities:

Assume additional responsibilities/qualifications that may include, but not limited to:

- Being a certified PMP, becoming a certified project manager or completing additional educational requirements

- Create additional training material for new team members

- Create additional documentation for Clients and/or Litigation Solution Product Implementation Process

- Become a vocal leader; providing guidance for team members across the organization; providing product or implementation demonstrations or presentations for conferences

....

QualificationsMinimum Requirements - Knowledge and Skills:

- 4-year degree in related area or appropriate work experience
- Exceptional written and verbal communication skills
- Ability to work well across departments and skill levels
- Outstanding organizational and time management skills
- Demonstrated ability to share knowledge with others in a clear and concise manner
- Able to travel minimum 25%
- Ability to prioritize and to work independently
- Ability to work under pressure and meet deadlines
- Strong analytical and problem solving skills
- Ability to develop and implement creative solutions for difficult issues
- Exceptional customer service skills
- Reliable and flexible with a high degree of initiative
- Ability to work in a cross-functional team environment
- Ability to assess the contextual nature of a situation and apply the appropriate action/response

Desired Qualifications:

- 1-3 years of project management experience
- Knowledge of legal drafting, research and case management tools and software (e.g. Westlaw, WestlawNext, West BriefTools, West CiteAdvisor, Drafting Assistant, Case Notebook, CaseLogistix, etc.)
- Knowledge of legal applications such as document management systems (i.e. Open Text eDOCS DM /Hummingbird/ Open Text DOCS Open /PC DOCS, Autonomy Interwoven WorkSite/iManage)

Advanced Qualifications:

- 3-5 years of project management experience
- Experience using legal research and case management tools and software (e.g. Westlaw, WestlawNext, West BriefTools, West CiteAdvisor, Drafting Assistant, Case Notebook, CaseLogistix, etc.)
- Experience using legal applications such as document management systems (i.e. Open Text eDOCS DM /Hummingbird/ Open Text DOCS Open /PC DOCS, Autonomy Interwoven WorkSite/iManage)
- Either a bar certified Lawyer, previous Project Manager with a consulting firm or PMP Certified
....

Job: Customer Service/ Support
Primary Location: US-MN-Eagan
Organization: Prof USLF Customer Exp & Ed
Schedule: Full-time
Job Type: Standard
Shift: Day Job

alt-lib Suggests: Manager, Decision Support Job - Philadelphia PA, 19019- Thomson Reuters

The finance-related skillset required in this position is very specialized; but here's the basic overlap with a Librarian's skills:
- Strong project management experience.
- Ability to think and act strategically
- Strong verbal and written presentation skills (Do you realize you have an extraordinary ability to present information?) - alt-lib
- Strong organizational skills and the ability to manage multiple projects with competing demands for resources.
- Ability to interface effectively with all levels of the organization.
__________________________________________________________
Philadelphia Manager, Decision Support Job - PA, 19019

[EXCERPTS FOLLOW]

Manager, Decision Support Job

Apply now »

Date: Jan 14, 2012

Location: Philadelphia, PA, US

Title: Manager, Decision Support
ID: ACC00004852

Description

Manager, Decision Support

This Manager level role in Decision Support is to perform analysis and validation of business and financial data reported across the TR IP&Science organization. This role monitors and reports on key performance metrics across the business. The role will help support recommendations to senior financial management on tactical issues as well as providing counsel and support to business units and department operations. The Manager, Decision Support is expected to provide project management expertise to design and implement key business initiatives.

- Validates that business decisions make good business sense and conducts the appropriate level of financial analysis.
- Gathers, prepares and analyzes financial data and metrics and provides recommendations and suggests alternative actions.
- Works closely with Strategy, Business Development, and Business teams to ensure consistency and commonality across the Finance function
- Applies knowledge of external economic, market, and business trends to ensure optimization of financial opportunities and outcomes.
- Challenges strategic concepts and validates the financial business cases for capital, growth, and project investments
- Participates in Business Process Improvement initiatives.
....

Qualifications- Four year Bachelors Degree in Finance or Accounting required.
- MBA or MBA in process plus 5-7 years progressive development and experience in applicable business roles required.
- Strong experience in financial analysis, financial modeling, planning, forecasting and management reporting.
- Strong project management experience.
- Ability to think and act strategically.
- Ability to synthesize and present complex data; Expert power user in Excel and PowerPoint
- Strong verbal and written presentation skills.
- Strong organizational skills and the ability to manage multiple projects with competing demands for resources.
- Ability to interface effectively with all levels of the organization.
- Experience using SAP, Business Objects, Cognos systems is a plus.
....

Job: Accounting and Finance
Primary Location: US-PA-Philadelphia
Organization: Prof IP & Science Finance
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 10% of the time

alt-lib Suggests: Product Manager -Reed Elsevier, Massachusetts

Any librarian (like me) who had a course in "Systems Analysis" (aka, Project Management) during library school, would excel in this position. -alt-lib
_________________________________________
Original Job Post: Product Manager: .
[EXCERPTS FOLLOW]

Job Description
Product Manager-BUY00009
Reed Business Information : NA-United States-Massachusetts
Description
Are you a strong product manager with a passion for technology? Do you love delivering superior web-based solutions and experiences? ...
BuyerZone is the leader in online business-to-business lead generation and we are looking for a Senior Product Manager to join our team. As a critical member of the team, you will be responsible for all aspects of BuyerZone's core lead generation products. You will work closely with business and technology leaders to define the product strategy and roadmap that can help BuyerZone continue to achieve success against our vision. This role is suited for someone with the ability to solve problems, influence and motivate others, and perseverance to handle challenging business situations at all levels of management.

Responsibilities:
This position is responsible for managing the product life cycle of BuyerZone's core lead generation platform
Build and maintain prioritized feature lists from partners, customers, internal findings, existing product analysis, and industry trends
Develop product management documentation, including, product concept proposals, business cases, formal product requirement specification for each release, launch plans, and product collateral
Participate in formal product development processes by working with product development team to provide guidance
You will be responsible for managing one project manager
Qualifications
Required Experience:
5-8 years of Product management experience with e-commerce solutions
Knowledge of analytics and/or recommendations solutions
Proven track record of effective decision-making and communication skills; ability to clearly articulate complex technical and business issues to a wide variety of audiences
Experience building solutions with user interfaces and reporting tools
Strong project coordination and organizational skills, with an ability to collaborate with and lead cross-functional teams
Bachelors of Science degree in Computer Science or equivalent. (Graduate degree preferred)
Unposting Date Ongoing

alt-lib Suggests: Product Management Associate Job -Philadelphia PA, 19019 - Thomson Reuters

Really, a very **perfect** job for a librarian. All about analysis of the end-user experience! - alt-lib

Take a look at: Philadelphia Product Management Associate Job - PA, 19019

EXERPTS BELOW:

Product Management Associate Job

Apply now »

Date: Jan 6, 2012

Location: Philadelphia, PA, US

Title: Product Management Associate
ID: PRO00006511

Description

Product Management Associate

Main Purpose of Job:
The Scientific & Scholoary Research business of IP & Science provides research and analytic solutions, including Web of Knowledge (WoK), the "gold standard" citation database and search platform, that help scientists and researchers find, analyze, and leverage authoritative scholarly content. Customers include universities, academic and governmental research institutions, scholars and researchers, publishers, and university faculty and administrators.

Reporting to the Director Product Strategy Authoring & Collaboration, this position provides support for product management efforts in the authoring and collaboration market. Responsibilities include an understanding on the researcher workflow related to discovery and scholarly authoring efforts.:

The Product Management Associate is responsible for coordinating and tracking against the product roadmap for the Authoring & Collaboration platform and i to understand the product positioning, product features and high-level product requirements in order to support the Director and Product Manager.

The Product Management Associate, EndNote is responsible assigned products within this classification. The term "product" includes solutions containing services as well as content and software wherever that product can be sold on a repeating basis

Duties and Responsibilities:

- Support efforts for market analysis including research of customers and customer personas, the market, industry trends and the competition to help Product Management determine market problems to solve within the overall strategic focus of EndNote.
- Assist Product Management team to identify and incorporate product requirements into product roadmap, or multi-year product release plan;
- Support preparation of detailed product requirements based on market problems;
- Assist in the research phase to identify possible solutions for enhancements and new features based on customer feedback and 'best practice' user interface designs;
- Assist in coordinating beta tester program, customer surveys, market research, and other customer outreach projects;
- Support usage reporting collection and other analytical reporting as needed;
- Assist with launch and post launch activities;
- Assist in testing new product features and enhancements as needed.
....

Qualifications
Knowledge, Skills, and Abilities Required:

- Bachelor's Degree with a minimum of 2 years working experience in a marketing, technology, or related role.
- A working knowledge of technology and experience in working with technology staff;
- Experience with User Personas, or User Scenarios and working with technology through the software development life cycle process, strongly preferred;
- An understanding of professional information needs and workflow, and the value drivers for end-users and purchasers;
- Experience managing channels of customer/end user feedback and working with customers to produce well defined market problems and/or product defects;
- Experience in constructing user scenarios to meet market, using pragmatic marketing or similar practices;
- Ability to collaborate in a matrixed environment;
- Experience in writing product planning documents, including business proposition, market problem, product description, and requirements;

- Ability to prioritize and rationalize product investments in order to drive growth;

- Basic understanding of financial models and customer buying process;

- Experience in driving and monitoring commercial success of a new product or product release;

- Strong customer facing skills, ensuring they are 'at the heart of everything' we do;

- Excellen presentation skills;

- Excellent team player;

- Well organized and disciplined with regards to policy, procedures and standards;

- Excellent communication skills, including the ability to explore and assess customer needs, for product management to translate them into well-defined requirements;

- Excellent time, project management and organizational skills; setting priorities and maintaining flexibility in a changing or ambiguous, matrixed environment;

- Working knowledge of word processing, spreadsheets, database functions, Internet search and email programs, including Microsoft Access and Excel, required;

....

 

Job: Project Management
Primary Location: US-PA-Philadelphia
Organization: Prof Science - ALL
Schedule: Full-time
Job Type: Standard
Shift: Day Job

 

alt-lib Suggests:Regulatory Publications Associate Job -Wilmington DE, 19801- Yoh.com (Contract)

Here's some examples of how a librarian's skills fit into this position:

Requirement: Collect necessary information and requirements from the submission team.
Skill: Reference Interview
Requrement: Compile and publish regulatory submissions in accordance with current standards and processes using agreed upon tools.
Skill: Document management.. (wide variety of skills in this one, all of which we have.)
Requirement: Ensure printing and distribution of regulatory submissions, paper and electronic, to all concerned markets, as required.
Skill: Information Management
Requirement: Perform searches on submission life-cycle information, as required.
Skill: Advanced Information Retrieval
-alt-lib

Wilmington Regulatory Publications Associate Job - DE, 19801

[EXCERPTS FOLLOW]

Regulatory Publications Associate Job

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Date: Jan 10, 2012

Location: Wilmington, DE, USA

Yoh has a contract opportunity for a Regulatory Publications Associate to join our client in Wilmington, DE.

Job Responsibilities:

- Effectively communicate submission format requirements to the submission team. - Collect necessary information and requirements from the submission team. - Compile and publish regulatory submissions in accordance with current standards and processes using agreed upon tools. - Manage assigned regulatory status information for assigned markets. - Ensure printing and distribution of regulatory submissions, paper and electronic, to all concerned markets, as required. - Analyze submissions, track and record life-cycle information in accordance with standards. - Perform searches on submission life-cycle information, as required. - Take responsibility for and ensure regulatory submissions meet all mandatory health authority validation requirements. - Participate on project teams (e.g., skill work, standards, or harmonization).

Job Qualifications:

- University degree or relevant experience - Regulatory Publications experience is required - Strong computer skills

....
Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn more about our company.


Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.


J2W: CLINICAL


MONJOB



J2WNWPHA

Ref: 978956

alt-lib Suggests: Implementation Manager (OWM)-" Virtual work arrangement for non-local candidates!" -Thomson Reuters

Happened to see this position posted. Information Specialists out there with CPA/ Tax Law experience would probably consider this a good fit:
Implementation Manager (OWM)- Virtual work arrangement for non-local candidates! Job

EXCERPT FOLLOWS..

Date: Jan 15, 2012

Location: Montvale, NJ, US

Title: Implementation Manager (OWM)- Virtual work arrangement for non-local candidates!
ID: PRO00004802

Description

ONESOURCE WorkFlow Manager gives Corporate Tax Departments the ability to standardize, streamline, automate, and track all aspects of corporate tax workflow. This web-hosted system allows the Corporate Tax department to manage their processes, distribute/receive tax data information, store documents in an electronic file room, manage entity information and track all filings through an online tax filing calendar. The workstation component allows for single sign-on for all other tax applications. ONESOURCE WorkFlow Manager helps control business processes through automated workflow with integrated tax document management.

As part of our implementation team, you will have the opportunity to work with our state of the art, web-hosted ONESOURCE WorkFlow Manager Products which include WorkStation, Entity Manager, Tax Calendar, WorkFlow, FileRoom, DataFlow, R&D Tax Credit and Audit Manager modules. In this position you will be responsible for managing implementations of ONESOURCE WorkFlow Manager. The position involves travel throughout the U.S. Candidate must reside in close proximity of a major airport.

... [FURTHER DESCRIPTION OF POSITION OMMITTED; SEE LINK TO FULL JOB DESC BELOW]..

QualificationsQualifications

- Four-year college degree is required/MBA is prefered with a preference in Accounting/Information Technology.

- At least seven plus years of experience

- Experience working in a corporate tax department or in a CPA firm working with corporate tax departments

- Project management and analytical skills

- Ability to manage multiple engagements concurrently

- Ability to interface with all organizational levels

- Experience in working with clients management staff

- Strong interpersonal and presentation skills.

- Excellent organizational and communication skills with strict attention to detail

- Understanding of general business and tax department processes

- High proficiency with Microsoft Office applications, with strong background in Excel and data manipulation

- Related work experience in using document and workflow software

- Experience in working with clients

- Ability to work both independently and in a team environment

- Tax department process and improvement review experience a plus

Apply now »

FULL JOB DESCRIPTION AT:
Montvale Implementation Manager (OWM)- Virtual work arrangement for non-local candidates! Job - NJ, 07645