Showing posts with label Sales. Show all posts
Showing posts with label Sales. Show all posts
Saturday, February 11, 2012
Sunday, February 5, 2012
alt-lib Suggests: Regional Account Manager Job - Philadelphia PA, 19019
Not sure why this is tagged as Philadelphia. The region is CT, NY, and Ontario, Canada. Anyone interested in getting the opportunity to travel to Canada might like to apply: Philadelphia Regional Account Manager Job - PA, 19019
Saturday, January 21, 2012
alt-lib Suggests: Technology Strategy Partner Job - Washington DC- Thomson Reuters
OK- this one is for those of you who got a PhD and are wondering if it's helping or hurting you now, while you look for employment. Your background in information science is something to play up, for this position. If you have prior experience in an Engineering library, you're already familiar with the topic area.
Some of the positions I post are intended as new awareness of a field, as well. Job posts are very helpful as a source of information, in themselves. -alt-lib
Washington Technology Strategy Partner Job - DC (Or Philadelphia)
[EXCERPTS FOLLOW]
Title: Technology Strategy Partner
ID: SAL00006938
Description
Technology Strategy Partner
Specifically, as an Technology Strategy Partner in our Business of Science team, you will be expected to lead or support complex technology strategy (TS) projects, both in competitive sales proposal situations and on client engagements, for US Government and Large Research Funding Organizations, with the potential to support other research management sectors. You will provide a flexible framework to create sustainable profit improvements that help clients design and implement high-performance Research Management Information Strategies aligned to their business objectives, and achieve operational excellence by adapting best-in-class research portfolio Management applications.
Engagements typically involve data collection, technical infrastructure and application analysis, and process and organizational change initiatives in the US Federal Government , with clients such as Department of Defense, Homeland Security, Department of Energy, and other similar Agencies and sub agencies. Specifically we help drive business value from new technology that streamlines the data collection and mapping to meaningful decision support tools to manage a large investment portfolio of research initiatives. In particular, experience and ability to discuss about key industry topics, such as research funding policies, outcome evaluation, research metrics, impact and productivity Bench Marching, etc, and the impact these topics have on technology demands for client organizations is crucial. This role involves gathering facts, analyzing the client's business of research needs, drawing conclusions, and reporting upon that work.
Proficiency in developing client relationships, identifying & closing new business, & developing thought leadership in Research Management Systems are required. This is a hands-on sales & delivery role in a complex environment. Responsibilities include providing advice & counsel to clients, oversight & accountability for delivery success, and client satisfaction.
The TSP will:
- Provide client and Business of Science team leadership in support of projects that span technical, process or organizational integration, as well as in support of sales efforts for new and future work
- Bring in-depth experience and credibility from the Federal Government research management space
- Provide specific recommendations on infrastructure improvement, Data Capture, Database Design , workflow design for decision support - Analytics and reporting design, and process and governance changes
- Support the identification, development, and closure of sales efforts in support of an identified sales target;
- Provide Business of Science guidance, strategies, and best practices;
- Provide guidance in one or more of the following industries: US Federal Government, Not For profit Research operations and funders
- Maintain references, approaches, and contacts;
- Lead or contribute to the creation of positions on specific Research management topics;
- Define, develop and use repeatable consulting solutions
- Transfer knowledge to local Business of Science and Account teams through training and side-by-side engagement work.
This position requires travel 4-5 days per week.
Locations: DC or Philadelphia
...
Some of the positions I post are intended as new awareness of a field, as well. Job posts are very helpful as a source of information, in themselves. -alt-lib
Washington Technology Strategy Partner Job - DC (Or Philadelphia)
[EXCERPTS FOLLOW]
Technology Strategy Partner Job
Date: Jan 20, 2012
Location: Washington, DC, US
Title: Technology Strategy Partner
ID: SAL00006938
Description
Technology Strategy Partner
Specifically, as an Technology Strategy Partner in our Business of Science team, you will be expected to lead or support complex technology strategy (TS) projects, both in competitive sales proposal situations and on client engagements, for US Government and Large Research Funding Organizations, with the potential to support other research management sectors. You will provide a flexible framework to create sustainable profit improvements that help clients design and implement high-performance Research Management Information Strategies aligned to their business objectives, and achieve operational excellence by adapting best-in-class research portfolio Management applications.
Engagements typically involve data collection, technical infrastructure and application analysis, and process and organizational change initiatives in the US Federal Government , with clients such as Department of Defense, Homeland Security, Department of Energy, and other similar Agencies and sub agencies. Specifically we help drive business value from new technology that streamlines the data collection and mapping to meaningful decision support tools to manage a large investment portfolio of research initiatives. In particular, experience and ability to discuss about key industry topics, such as research funding policies, outcome evaluation, research metrics, impact and productivity Bench Marching, etc, and the impact these topics have on technology demands for client organizations is crucial. This role involves gathering facts, analyzing the client's business of research needs, drawing conclusions, and reporting upon that work.
Proficiency in developing client relationships, identifying & closing new business, & developing thought leadership in Research Management Systems are required. This is a hands-on sales & delivery role in a complex environment. Responsibilities include providing advice & counsel to clients, oversight & accountability for delivery success, and client satisfaction.
The TSP will:
- Provide client and Business of Science team leadership in support of projects that span technical, process or organizational integration, as well as in support of sales efforts for new and future work
- Bring in-depth experience and credibility from the Federal Government research management space
- Provide specific recommendations on infrastructure improvement, Data Capture, Database Design , workflow design for decision support - Analytics and reporting design, and process and governance changes
- Support the identification, development, and closure of sales efforts in support of an identified sales target;
- Provide Business of Science guidance, strategies, and best practices;
- Provide guidance in one or more of the following industries: US Federal Government, Not For profit Research operations and funders
- Maintain references, approaches, and contacts;
- Lead or contribute to the creation of positions on specific Research management topics;
- Define, develop and use repeatable consulting solutions
- Transfer knowledge to local Business of Science and Account teams through training and side-by-side engagement work.
This position requires travel 4-5 days per week.
Locations: DC or Philadelphia
...
Qualifications- Master's Degree in Engineering or computer science; PhD preferred
- Exceptional oral and written communication skills
- At least 5 years experience in selling Enterprise solution engagements to CXO level clients
- At least 5 years experience in the following: US Federal Government Sales, Performance bench Marching , Analytics, Visualization ,decision support tools
- At least 5 years experience in leading engagements that deliver complex projects and initiatives with tangible results, working across organizational boundaries, and interfacing with senior executives
- At least 5 years experience in demonstrating analytical skills with proficiency in fundamental consulting and IT strategy tools, methods, and frameworks
- At least 5 years experience in understanding current technology trends and their impact on business strategy
- At least 5 years experience in developing executive level relationships, with prior experience in the identification, development, and closure of sales efforts
- At least 5 years experience in guiding and facilitating executive level business decisions and performing business analysis such as quantitative/qualitative analysis, business case development, operations analysis, and/or other solutions
- At least 5 years experience in strategy consulting (with strong preference for previous experience at major national consultancy)
- Readiness to travel Up to 5 days a week (home on weekends-based on project requirements)
....
- Exceptional oral and written communication skills
- At least 5 years experience in selling Enterprise solution engagements to CXO level clients
- At least 5 years experience in the following: US Federal Government Sales, Performance bench Marching , Analytics, Visualization ,decision support tools
- At least 5 years experience in leading engagements that deliver complex projects and initiatives with tangible results, working across organizational boundaries, and interfacing with senior executives
- At least 5 years experience in demonstrating analytical skills with proficiency in fundamental consulting and IT strategy tools, methods, and frameworks
- At least 5 years experience in understanding current technology trends and their impact on business strategy
- At least 5 years experience in developing executive level relationships, with prior experience in the identification, development, and closure of sales efforts
- At least 5 years experience in guiding and facilitating executive level business decisions and performing business analysis such as quantitative/qualitative analysis, business case development, operations analysis, and/or other solutions
- At least 5 years experience in strategy consulting (with strong preference for previous experience at major national consultancy)
- Readiness to travel Up to 5 days a week (home on weekends-based on project requirements)
....
Job: Sales
Primary Location: US-DC-Washington
Other Locations: United States, US-PA-Philadelphia
Organization: Prof Science - ALL
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 50% of the time
Primary Location: US-DC-Washington
Other Locations: United States, US-PA-Philadelphia
Organization: Prof Science - ALL
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 50% of the time
alt-lib Suggests: Relationship Manager Job - Chicago IL, 60290- Thomson Reuters
The key points in this job post, from a librarian's perspective, are:
- Forecasting, keeping management engaged with accounts in a timely fashion, analyze impact from intelligence on competitor activity, provide feedback to business units
- Act as customer's advocate within Thomson Reuters and serve as Thomson Reuters ambassador within client's enterprise
- Maintain all account information in relevant CRM systems
- Identify new opportunities
- alt-lib
Chicago Relationship Manager Job - IL, 60290[EXCERPTS FOLLOW]
Relationship Manager
Apply now »
Date: Jan 11, 2012
Location: Chicago, IL, US
Title: Relationship Manager
ID: SAL00006779
Description
Relationship Manager
We are adding an Account Manager to our Lanworth sales team in Chicago. The Account Manager will manage the relationship between our existing Lanworth account base and the Lanworth analysts, retain & grow revenue, and maximize market share at designated accounts to improve customer satisfaction. In addition the candidate will develop and execute an account strategy, coordinates account activities to provide strong, consistent service levels to each customer, and work with Client Specialists and Solution Sales to deliver stronger, more relevant value propositions.
Primary responsibilities:
- Manage, retain and grow revenue, responsible for sales and accountable for service performance
- Look for opportunities to develop Enterprise-wide relationship between Thomson Reuters and the client
- Renew Lanworth contracts and migrate to strategic platforms.
- Manage the transition of accounts to Thomson Reuters Service contracts and account teams.
- Coordinate bi-weekly conference calls between clients and Lanworth analysts.
- Develop and maintain a strong, high level, contact network within each account to ensure engagement with end users, managers and senior executives
- Drive execution of Thomson Reuters strategy at the account level
- Identify new opportunities
- Work with and utilize experts/specialists onto the team where required, has oversight of all account activities
- Prioritize and direct resources in the account team
- Forecasting, keeping management engaged with accounts in a timely fashion, analyze impact from intelligence on competitor activity, provide feedback to business units
- Maintain all account information in relevant CRM systems
- Net sales and revenue quota achievement
- Act as customer's advocate within Thomson Reuters and serve as Thomson Reuters ambassador within client's enterprise
Qualifications
- Bachelor's degree
- Financial industry experience, Agriculture experience preferred.
- Ability to understand our customers and their business model and workflows
- Strong relationship management and team leadership qualities
- Selling skills include the ability to identify, develop and advance sales opportunities by articulating complex value propositions and guide a consultative sales approach
- Strong communication and coordination skills
- Ability to develop and execute an account plan while solving customer problems and advancing sales opportunities
- Relate well to end users, technical staff and executive management at various times while working with the customer
- Track record of success and high achievement carrying a quota and managing a book of business
....
Job: Sales
Primary Location: US-IL-Chicago
Organization: Markets Commodities and Energy
Schedule: Full-time
Job Type: Standard
Shift: Day Job
alt-lib Suggests: Client Services Manager - Healthcare Job - Atlanta GA, 30301- Thomson Reuters
Some key points for a Librarian, in this job title:
- Comprehends and explains to clients the value of Thomson products and services. Communicates verbally in a confident manner
- Ability to manage multiple clients.
- Superior understanding of both new business development and consulting methodology.
- Identify opportunities for, propose, and sell value-add projects
- Manage and monitor client satisfaction, and recommend appropriate strategies, tactics and operational initiatives to continuously enhance client satisfaction.
Atlanta Client Services Manager - Healthcare Job - GA, 30301
[EXCERPTS FOLLOW]
Client Services Manager - Healthcare Job
Date: Jan 16, 2012
Location: Atlanta, GA, US
Title: Client Services Manager - Healthcare
ID: PRO00005992
Description
Provide leading-edge healthcare management consulting at the strategic partnership level of our clients' organizations. Enhance Thomson's partnership with and value to each client through increased relationships with their middle and senior management.
RESPONSIBILITIES
- Develop client-specific cost savings and profit-improvement strategies, implement required services, and document return on investment.
- Manage financial and business objectives including contract revenue, value-add revenue, renewals, expenses and margins and accounts receivable targets.
- Provide leadership on consulting engagements and engage in billable consulting activity, as appropriate and/or required, in partnership with client team members.
- Manage evolving client expectations, needs and priorities, and collaborate with client team members to ensure effective integration with consulting and service delivery capabilities and priorities, including database production processes.
- Manage and monitor client satisfaction, and recommend appropriate strategies, tactics and operational initiatives to continuously enhance client satisfaction.
- Meet regularly in face-to-face meetings with clients.
Examples of responsibilities:
- Lead service planning meetings with clients
- Identify opportunities for, propose, and sell value-add projects
- Coordinate internal and external contract renewal activities
....
The Healthcare business of Thomson Reuters provides insights -- information, benchmarks and analysis -- that enable organizations to manage costs, improve performance and enhance the quality of healthcare.
Qualifications
- Graduate level education (e.g., MBA, MPHA) or equivalent education and experience.
- 5+ years of experience in healthcare analysis and/or consulting, with client contact at senior levels and demonstrated business development skills.
- Proven history of ability to capture the attention and respect of key decision makers in the client environment by providing new and useful ways of thinking about managing healthcare costs and quality.
- Current or prior responsibility must have included revenue accountability in the $1,000,000 range.
- Ability to manage multiple clients.
- Superior understanding of both new business development and consulting methodology.
- Willingness to travel.
LEVEL 5 SKILLS
All Level 4 skills plus:
Technical/Professional Skills and Knowledge
- Demonstrates extensive market knowledge, good business judgment, and significant product knowledge.
- Applies sound analytic and client relationship skills.
Communication
- Comprehends and explains to clients the value of Thomson products and services. Communicates verbally in a confident manner.
- Applies strong facilitation skills.
- Writes proposals, presentations, internal and interdepartmental memos.
- Communicates with more senior level staff, internally and externally.
Interpersonal Skills
- Resolves complex conflicts/controversies.
- Is skilled at building trust internally and with customers.
- Employs effective negotiation skills.
Problem Solving
- Identifies complex internal and organizational problems (e.g., balancing workload and staffing resources), develops possible solutions and recommends the most effective solution.
- Anticipates problems and establishes processes to prevent them.
- Develops problem solving strategies to resolve senior client (or multi-client) problems.
Independent Judgment
- Independently completes assignments using instructions that indicate only the results required. Understands impact of decisions on department(s).
- Seeks input on complex or unusual situations. Utilizes independent judgment to effectively and creatively employ available resources/staff and manage priorities.
- Develops and manages department plan and client strategies.
Organization Awareness
- Uses understanding of organization and relationships within the organization to make decisions that impact department or workgroup.
- Thoroughly understands Thomson's business.
Impact/Responsibility
- Has responsibility for achievement and completion of projects and/or operations, including those with a significant impact on a department or function.
- Makes, approves and executes decisions related to budgets and purchases of technology, tools and staffing.
- Has supervisory experience.
- May lead and manage others.
- May manage work of a department or function
Qualifications
- Graduate level education (e.g., MBA, MPHA) or equivalent education and experience.
- 5+ years of experience in healthcare analysis and/or consulting, with client contact at senior levels and demonstrated business development skills.
- Proven history of ability to capture the attention and respect of key decision makers in the client environment by providing new and useful ways of thinking about managing healthcare costs and quality.
- Current or prior responsibility must have included revenue accountability in the $1,000,000 range.
- Ability to manage multiple clients.
- Superior understanding of both new business development and consulting methodology.
- Willingness to travel.
LEVEL 5 SKILLS
All Level 4 skills plus:
Technical/Professional Skills and Knowledge
- Demonstrates extensive market knowledge, good business judgment, and significant product knowledge.
- Applies sound analytic and client relationship skills.
Communication
- Comprehends and explains to clients the value of Thomson products and services. Communicates verbally in a confident manner.
- Applies strong facilitation skills.
- Writes proposals, presentations, internal and interdepartmental memos.
- Communicates with more senior level staff, internally and externally.
Interpersonal Skills
- Resolves complex conflicts/controversies.
- Is skilled at building trust internally and with customers.
- Employs effective negotiation skills.
Problem Solving
- Identifies complex internal and organizational problems (e.g., balancing workload and staffing resources), develops possible solutions and recommends the most effective solution.
- Anticipates problems and establishes processes to prevent them.
- Develops problem solving strategies to resolve senior client (or multi-client) problems.
Independent Judgment
- Independently completes assignments using instructions that indicate only the results required. Understands impact of decisions on department(s).
- Seeks input on complex or unusual situations. Utilizes independent judgment to effectively and creatively employ available resources/staff and manage priorities.
- Develops and manages department plan and client strategies.
Organization Awareness
- Uses understanding of organization and relationships within the organization to make decisions that impact department or workgroup.
- Thoroughly understands Thomson's business.
Impact/Responsibility
- Has responsibility for achievement and completion of projects and/or operations, including those with a significant impact on a department or function.
- Makes, approves and executes decisions related to budgets and purchases of technology, tools and staffing.
- Has supervisory experience.
- May lead and manage others.
- May manage work of a department or function
....
Job: Professional/Consulting Services
Primary Location: US-GA-Atlanta
Organization: Prof Healthcare Cust Sgmnt-ALL
Schedule: Full-time
Education Level: Master's Degree (±18 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 10% of the time
Primary Location: US-GA-Atlanta
Organization: Prof Healthcare Cust Sgmnt-ALL
Schedule: Full-time
Education Level: Master's Degree (±18 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 10% of the time
alt-lib Suggests: Client Executive Job - Greenwood Village CO, 80110
Here's another post that gives a good view into the 'world' of 'customer support' in this company. Other target job titles in this company may be: Strategic Relationship Executive and Solutions Executive. -alt-lib
Greenwood Village Client Executive Job - CO, 80110
{EXCERPTS FOLLOW]
Title: Client Executive
ID: SAL00006755
Description
The Client Executive is responsible for identifying customers' key business challenges in order to demonstrate how Thomson Reuters Healthcare's Clinical Decision Support solutions will address their needs while securing support of key decision makers and stakeholders.
Essential Duties/Responsibilities
- Identify, build, and maintain strong relationships with customers and prospects to drive billed revenue in support of monthly, quarterly, and yearly revenue targets. Participate actively in outbound prospecting, Account Management, Management of the Renewal Process, Up Selling, and follow-up for targeted marketing leads.
- Schedule regular sales visits to provide appropriate coverage of assigned accounts, with input from Area Sales Director. Drive usage and adoption across the spectrum of Healthcare's Provider Clinical Decision Support Solutions (Clinical Xpert and Micromedex).
- Ensure clients are aware of the capabilities of our systems and their contracted modules.
- Expansion of current relationships beyond the current corporate (host) contact, within the other decision making factors of the organizations. Create relationships and "go-to" contacts.
- Ability to work as a team and collaboratively is required.
- Team members include but are not limited to: Strategic Relationship Executive, Solutions Executive as well as additional Thomson Reuters Resources.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Schedule regular sales visits to provide appropriate coverage of accounts within territory, with input from Area Sales Director. Ensure adequate solution implementation and usage within-in customer accounts.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales. Other duties as assigned by Management
- Drive new sales at corporate level as well as major affiliated facilities.
- The Client Executive "owns" the entire relationship including local level, 'facility,' contacts.
- Significant growth of business is expected.
- The Client Executive is expected to deliver Multi-Year Agreements to all Current and Future Contract Opportunities.
- 100% Compliance of Salesforce.com as it pertains to use, updating of contacts and records as well as the recording of all relevant sales activity within accounts and prospective business opportunities.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Build and demonstrate outstanding knowledge of all Clinical Decision Support solutions and delivery platforms in order to do a superior job of product positioning and feature/benefit selling to current Healthcare customers. Identify customers' key business & clinical challenges in order to demonstrate how our solutions will address their needs while securing support of key decision makers and stakeholders. Utilize printed materials, electronic product tutorials and training sessions with Product Directors, Area Sales Director as well as Regional Director of Hospital Sales and peers to build product knowledge.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales.
- Other duties as assigned by Management
....
Greenwood Village Client Executive Job - CO, 80110
{EXCERPTS FOLLOW]
Client Executive Job
Date: Jan 7, 2012
Location: Greenwood Village, CO, US
Title: Client Executive
ID: SAL00006755
Description
The Client Executive is responsible for identifying customers' key business challenges in order to demonstrate how Thomson Reuters Healthcare's Clinical Decision Support solutions will address their needs while securing support of key decision makers and stakeholders.
Essential Duties/Responsibilities
- Identify, build, and maintain strong relationships with customers and prospects to drive billed revenue in support of monthly, quarterly, and yearly revenue targets. Participate actively in outbound prospecting, Account Management, Management of the Renewal Process, Up Selling, and follow-up for targeted marketing leads.
- Schedule regular sales visits to provide appropriate coverage of assigned accounts, with input from Area Sales Director. Drive usage and adoption across the spectrum of Healthcare's Provider Clinical Decision Support Solutions (Clinical Xpert and Micromedex).
- Ensure clients are aware of the capabilities of our systems and their contracted modules.
- Expansion of current relationships beyond the current corporate (host) contact, within the other decision making factors of the organizations. Create relationships and "go-to" contacts.
- Ability to work as a team and collaboratively is required.
- Team members include but are not limited to: Strategic Relationship Executive, Solutions Executive as well as additional Thomson Reuters Resources.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Schedule regular sales visits to provide appropriate coverage of accounts within territory, with input from Area Sales Director. Ensure adequate solution implementation and usage within-in customer accounts.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales. Other duties as assigned by Management
- Drive new sales at corporate level as well as major affiliated facilities.
- The Client Executive "owns" the entire relationship including local level, 'facility,' contacts.
- Significant growth of business is expected.
- The Client Executive is expected to deliver Multi-Year Agreements to all Current and Future Contract Opportunities.
- 100% Compliance of Salesforce.com as it pertains to use, updating of contacts and records as well as the recording of all relevant sales activity within accounts and prospective business opportunities.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Build and demonstrate outstanding knowledge of all Clinical Decision Support solutions and delivery platforms in order to do a superior job of product positioning and feature/benefit selling to current Healthcare customers. Identify customers' key business & clinical challenges in order to demonstrate how our solutions will address their needs while securing support of key decision makers and stakeholders. Utilize printed materials, electronic product tutorials and training sessions with Product Directors, Area Sales Director as well as Regional Director of Hospital Sales and peers to build product knowledge.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales.
- Other duties as assigned by Management
....
Qualifications
- 5+ Years of industry sales experience
- Strong telephone and computer skills
- Superb customer service skills
- Strong presentation and written communication skills
- Bachelor's degree (B.S. or B.A.) from accredited 4-year college or university required. Or equivalent career and performance experience attained.
.....
Job: Sales
Primary Location: US-CO-Greenwood Village
Organization: Prof Healthcare Cust Sgmnt-ALL
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 75% of the time
- 5+ Years of industry sales experience
- Strong telephone and computer skills
- Superb customer service skills
- Strong presentation and written communication skills
- Bachelor's degree (B.S. or B.A.) from accredited 4-year college or university required. Or equivalent career and performance experience attained.
.....
Job: Sales
Primary Location: US-CO-Greenwood Village
Organization: Prof Healthcare Cust Sgmnt-ALL
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 75% of the time
alt-lib Suggests: Client Executive Job - Seattle WA, 98101 -Thomson Reuters
Here's another post that gives a good view into the 'world' of 'customer support' in this company. Other target job titles in this company may be: Strategic Relationship Executive and Solutions Executive. - alt-lib
Seattle Client Executive Job - WA, 98101
[EXCERPTS FOLLOW]
Title: Client Executive
ID: SAL00006051
Description
Client Executive
Identify customers' key business challenges in order to demonstrate how Thomson Reuters Healthcare solutions will address their needs while securing support of key decision makers and stakeholders.
- Identify, build, and maintain strong relationships with customers and prospects to drive billed revenue in support of monthly, quarterly, and yearly revenue targets. Participate actively in outbound prospecting, Account Management, Management of the Renewal Process, Up Selling, and follow-up for targeted marketing leads.
- Schedule regular sales visits to provide appropriate coverage of assigned accounts, with input from Area Sales Director. Drive usage and adoption across the spectrum of Thomson Reuters Healthcare Solutions (Clinical Xpert and Micromedex).
- Ensure clients are aware of the capabilities of our systems and their contracted modules.
- Expansion of current relationships beyond the current corporate (host) contact, within the other decision making factors of the organizations. Create relationships and "go-to" contacts.
- Ability to work as a team and collaboratively is required.
- Team members include but are not limited to: Strategic Relationship Executive, Solutions Executive as well as additional Thomson Reuters Resources.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Schedule regular sales visits to provide appropriate coverage of accounts within territory, with input from Area Sales Director. Ensure adequate solution implementation and usage within-in customer accounts.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales. Other duties as assigned by Management
- Drive new sales at corporate level as well as major affiliated facilities.
- The Client Executive "owns" the entire relationship including local level, 'facility,' contacts.
- Significant growth of business is expected.
- The Client Executive is expected to deliver both one year and Multi-Year Agreements to all Current and Future Contract Opportunities.
- 100% Compliance of Salesforce.com as it pertains to use, updating of contacts and records as well as the recording of all relevant sales activity within accounts and prospective business opportunities.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Build and demonstrate outstanding knowledge of all Thomson Reuters Healthcare Provider solutions and delivery platforms in order to do a superior job of product positioning and feature/benefit selling to current Healthcare customers. Identify customers' key business & clinical challenges in order to demonstrate how Thomson Reuters Healthcare solutions will address their needs while securing support of key decision makers and stakeholders. Utilize printed materials, electronic product tutorials and training sessions with Product Directors, Area Sales Director as well as Regional Director of Hospital Sales and peers to build product knowledge.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales.
- Other duties as assigned by Management
.....
Qualifications
- College degree strongly preferred.
- Minimum 5 years Direct sales experience or equivalent experience required (Healthcare Information Technology or Equivalent Information Technology Sales strongly preferred)
- Demonstrated success in direct generation of revenue.
- Strong communication, interpersonal, organizational and presentation skills.
- Ability to navigate the Capital Sales Process is a necessity.
- Strong knowledge of MS Office Suite, Outlook and Customer Relationship Management Software Packages.
- Hospital/ Healthcare/ IT/ software experience desired.
....
Job: Sales
Primary Location: US-WA-Seattle
Other Locations: US-OR-Portland
Organization: Prof Healthcare Cust Sgmnt-ALL
Schedule: Full-time
Job Type: Standard
Shift: Day Job
Seattle Client Executive Job - WA, 98101
[EXCERPTS FOLLOW]
Client Executive
Apply now »
Date: Dec 25, 2011
Location: Seattle, WA, US
Title: Client Executive
ID: SAL00006051
Description
Client Executive
Identify customers' key business challenges in order to demonstrate how Thomson Reuters Healthcare solutions will address their needs while securing support of key decision makers and stakeholders.
- Identify, build, and maintain strong relationships with customers and prospects to drive billed revenue in support of monthly, quarterly, and yearly revenue targets. Participate actively in outbound prospecting, Account Management, Management of the Renewal Process, Up Selling, and follow-up for targeted marketing leads.
- Schedule regular sales visits to provide appropriate coverage of assigned accounts, with input from Area Sales Director. Drive usage and adoption across the spectrum of Thomson Reuters Healthcare Solutions (Clinical Xpert and Micromedex).
- Ensure clients are aware of the capabilities of our systems and their contracted modules.
- Expansion of current relationships beyond the current corporate (host) contact, within the other decision making factors of the organizations. Create relationships and "go-to" contacts.
- Ability to work as a team and collaboratively is required.
- Team members include but are not limited to: Strategic Relationship Executive, Solutions Executive as well as additional Thomson Reuters Resources.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Schedule regular sales visits to provide appropriate coverage of accounts within territory, with input from Area Sales Director. Ensure adequate solution implementation and usage within-in customer accounts.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales. Other duties as assigned by Management
- Drive new sales at corporate level as well as major affiliated facilities.
- The Client Executive "owns" the entire relationship including local level, 'facility,' contacts.
- Significant growth of business is expected.
- The Client Executive is expected to deliver both one year and Multi-Year Agreements to all Current and Future Contract Opportunities.
- 100% Compliance of Salesforce.com as it pertains to use, updating of contacts and records as well as the recording of all relevant sales activity within accounts and prospective business opportunities.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Build and demonstrate outstanding knowledge of all Thomson Reuters Healthcare Provider solutions and delivery platforms in order to do a superior job of product positioning and feature/benefit selling to current Healthcare customers. Identify customers' key business & clinical challenges in order to demonstrate how Thomson Reuters Healthcare solutions will address their needs while securing support of key decision makers and stakeholders. Utilize printed materials, electronic product tutorials and training sessions with Product Directors, Area Sales Director as well as Regional Director of Hospital Sales and peers to build product knowledge.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales.
- Other duties as assigned by Management
.....
Qualifications
- College degree strongly preferred.
- Minimum 5 years Direct sales experience or equivalent experience required (Healthcare Information Technology or Equivalent Information Technology Sales strongly preferred)
- Demonstrated success in direct generation of revenue.
- Strong communication, interpersonal, organizational and presentation skills.
- Ability to navigate the Capital Sales Process is a necessity.
- Strong knowledge of MS Office Suite, Outlook and Customer Relationship Management Software Packages.
- Hospital/ Healthcare/ IT/ software experience desired.
....
Job: Sales
Primary Location: US-WA-Seattle
Other Locations: US-OR-Portland
Organization: Prof Healthcare Cust Sgmnt-ALL
Schedule: Full-time
Job Type: Standard
Shift: Day Job
alt-lib Suggests: Manager, Decision Support Job - Philadelphia PA, 19019- Thomson Reuters
The finance-related skillset required in this position is very specialized; but here's the basic overlap with a Librarian's skills:
- Strong project management experience.
- Ability to think and act strategically
- Strong verbal and written presentation skills (Do you realize you have an extraordinary ability to present information?) - alt-lib
- Strong organizational skills and the ability to manage multiple projects with competing demands for resources.
- Ability to interface effectively with all levels of the organization.
__________________________________________________________
Philadelphia Manager, Decision Support Job - PA, 19019
[EXCERPTS FOLLOW]
Title: Manager, Decision Support
ID: ACC00004852
Description
Manager, Decision Support
This Manager level role in Decision Support is to perform analysis and validation of business and financial data reported across the TR IP&Science organization. This role monitors and reports on key performance metrics across the business. The role will help support recommendations to senior financial management on tactical issues as well as providing counsel and support to business units and department operations. The Manager, Decision Support is expected to provide project management expertise to design and implement key business initiatives.
- Validates that business decisions make good business sense and conducts the appropriate level of financial analysis.
- Gathers, prepares and analyzes financial data and metrics and provides recommendations and suggests alternative actions.
- Works closely with Strategy, Business Development, and Business teams to ensure consistency and commonality across the Finance function
- Applies knowledge of external economic, market, and business trends to ensure optimization of financial opportunities and outcomes.
- Challenges strategic concepts and validates the financial business cases for capital, growth, and project investments
- Participates in Business Process Improvement initiatives.
....
- Strong project management experience.
- Ability to think and act strategically
- Strong verbal and written presentation skills (Do you realize you have an extraordinary ability to present information?) - alt-lib
- Strong organizational skills and the ability to manage multiple projects with competing demands for resources.
- Ability to interface effectively with all levels of the organization.
__________________________________________________________
Philadelphia Manager, Decision Support Job - PA, 19019
[EXCERPTS FOLLOW]
Manager, Decision Support Job
Date: Jan 14, 2012
Location: Philadelphia, PA, US
Title: Manager, Decision Support
ID: ACC00004852
Description
Manager, Decision Support
This Manager level role in Decision Support is to perform analysis and validation of business and financial data reported across the TR IP&Science organization. This role monitors and reports on key performance metrics across the business. The role will help support recommendations to senior financial management on tactical issues as well as providing counsel and support to business units and department operations. The Manager, Decision Support is expected to provide project management expertise to design and implement key business initiatives.
- Validates that business decisions make good business sense and conducts the appropriate level of financial analysis.
- Gathers, prepares and analyzes financial data and metrics and provides recommendations and suggests alternative actions.
- Works closely with Strategy, Business Development, and Business teams to ensure consistency and commonality across the Finance function
- Applies knowledge of external economic, market, and business trends to ensure optimization of financial opportunities and outcomes.
- Challenges strategic concepts and validates the financial business cases for capital, growth, and project investments
- Participates in Business Process Improvement initiatives.
....
Qualifications- Four year Bachelors Degree in Finance or Accounting required.
- MBA or MBA in process plus 5-7 years progressive development and experience in applicable business roles required.
- Strong experience in financial analysis, financial modeling, planning, forecasting and management reporting.
- Strong project management experience.
- Ability to think and act strategically.
- Ability to synthesize and present complex data; Expert power user in Excel and PowerPoint
- Strong verbal and written presentation skills.
- Strong organizational skills and the ability to manage multiple projects with competing demands for resources.
- Ability to interface effectively with all levels of the organization.
- Experience using SAP, Business Objects, Cognos systems is a plus.
....
- MBA or MBA in process plus 5-7 years progressive development and experience in applicable business roles required.
- Strong experience in financial analysis, financial modeling, planning, forecasting and management reporting.
- Strong project management experience.
- Ability to think and act strategically.
- Ability to synthesize and present complex data; Expert power user in Excel and PowerPoint
- Strong verbal and written presentation skills.
- Strong organizational skills and the ability to manage multiple projects with competing demands for resources.
- Ability to interface effectively with all levels of the organization.
- Experience using SAP, Business Objects, Cognos systems is a plus.
....
Job: Accounting and Finance
Primary Location: US-PA-Philadelphia
Organization: Prof IP & Science Finance
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 10% of the time
Primary Location: US-PA-Philadelphia
Organization: Prof IP & Science Finance
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 10% of the time
alt-lib Suggests: Director, Client Services Job - King of Prussia PA, 19406 -Thomson Reuters
Interesting healthcare information service and information management position at:
King of Prussia Director, Client Services Job - PA, 19406 . Note: although this job post may seem "too advanced" for perhaps many librarians, it provides an excellent view into the purposes of an organization/department/product line within the target company. From this sort of job post you can obtain useful background knowledge of what this division of the target company does, that may be very useful in applying for other positions in the same group, that are subordinate to the one below. -alt-lib
[EXCEPT BELOW]
Director, Client Services
Title: Director, Client Services
ID: PRO00006525
Description
Provide leading-edge healthcare information services at the strategic partnership level of our clients' organizations. Enhance Thomson's partnership with and value to each client through increased relationships with their middle and senior management.
RESPONSIBILITIES
- Develop service agenda based on customer's business needs and work flow which would include any or all of the following: cost savings, profit-improvement strategies, workflow enhancement, productivity improvement, employee/member/constituent/ beneficiary health status improvement, detection of fraud or other payment irregularities; implement contracted services; document return on investment.
- Manage financial and business objectives including contract revenue, value-add revenue, renewals, expenses and margins and accounts receivable targets.
- Lead client team to perform consulting engagements and engage in billable consulting activity, as appropriate and/or required.
- Manage evolving client expectations, needs and priorities, and collaborate with client team members to ensure effective integration with consulting and service delivery capabilities and priorities.
- Manage and monitor client satisfaction, and recommend appropriate strategies, tactics and operational initiatives to continuously enhance client satisfaction.
- Continuously search for, recommend and implement process improvements; take a leadership role in fostering a quality improvement mindset.
- Manage and develop team members to their highest potential performance level. Provide regular and ongoing coaching around annual objectives and priorities as well as routine and unique business requirements. Provide formal feedback according to the established Thomson performance management processes. Manage team interactions to obtain optimal team performance.
- Collaborate with peers to ensure sharing of knowledge and best practices
King of Prussia Director, Client Services Job - PA, 19406 . Note: although this job post may seem "too advanced" for perhaps many librarians, it provides an excellent view into the purposes of an organization/department/product line within the target company. From this sort of job post you can obtain useful background knowledge of what this division of the target company does, that may be very useful in applying for other positions in the same group, that are subordinate to the one below. -alt-lib
[EXCEPT BELOW]
Director, Client Services
Date: Jan 17, 2012
Location: King of Prussia, PA, US
Title: Director, Client Services
ID: PRO00006525
Description
Provide leading-edge healthcare information services at the strategic partnership level of our clients' organizations. Enhance Thomson's partnership with and value to each client through increased relationships with their middle and senior management.
RESPONSIBILITIES
- Develop service agenda based on customer's business needs and work flow which would include any or all of the following: cost savings, profit-improvement strategies, workflow enhancement, productivity improvement, employee/member/constituent/ beneficiary health status improvement, detection of fraud or other payment irregularities; implement contracted services; document return on investment.
- Manage financial and business objectives including contract revenue, value-add revenue, renewals, expenses and margins and accounts receivable targets.
- Lead client team to perform consulting engagements and engage in billable consulting activity, as appropriate and/or required.
- Manage evolving client expectations, needs and priorities, and collaborate with client team members to ensure effective integration with consulting and service delivery capabilities and priorities.
- Manage and monitor client satisfaction, and recommend appropriate strategies, tactics and operational initiatives to continuously enhance client satisfaction.
- Continuously search for, recommend and implement process improvements; take a leadership role in fostering a quality improvement mindset.
- Manage and develop team members to their highest potential performance level. Provide regular and ongoing coaching around annual objectives and priorities as well as routine and unique business requirements. Provide formal feedback according to the established Thomson performance management processes. Manage team interactions to obtain optimal team performance.
- Collaborate with peers to ensure sharing of knowledge and best practices
.... [PORTION OMMITTED - SEE LINK FOR FULL JOB DESC] ..
Qualifications
- Master's degree (e.g., MBA, MPHA) or equivalent education and experience.
- 10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills.
- Proven history of ability to capture the attention and respect of senior management and the C-suite in the client environment by providing new and useful ways of managing human capital.
- Current or prior responsibility must have included revenue accountability in the $5,000,000 range.
- Superior understanding of both new business development and consulting methodology.
- Superior presentation and communication skills.
- Extensive staff development and supervision skills.
- Ability to work across the organization, including Product Development, Sales, and Product Support functions to ensure that both current and future client needs are anticipated and met.
- Willingness to travel.
Technical/Professional Skills and Knowledge
- Demonstrates competence in function, including a broad knowledge of theories and current practices.
- Applies solid supervisory and management capabilities, and perspective that is much broader.
- Manages "up" well -- knows where to take things.
- Contributes significantly/provides meaningful input to peers outside functional area.
Communication
- Communicates effectively with all levels of Thomson and client organizations.
- Conveys organizational capabilities and strategies, and manages expectations.
- Identifies information that is relevant to teams, projects or tasks and communicates it to the appropriate level(s).
- Demonstrates excellent presentation skills.
- Simplifies and effectively articulates complex technical information.
- May communicate with economic buyer; influences client's perception of the company.
Interpersonal Skills
- Interacts effectively across multiple functional areas and levels, internal and external.
- Demonstrates strong negotiation and persuasion skills.
- Resolves conflicts/controversies regarding major issues.
- Influences key decision-makers to take recommended actions.
- Resolves conflicts/controversies regarding major issues.
- Builds consensus to achieve goals within broad policy limits.
- Demonstrates strong facilitation skills and coaching/mentoring skills.
Problem Solving
- Identifies and resolves complex issues, applying theories or processes that may be new to the organization.
- Uses input from others, in consultation with senior management, to lead department in resolution of problems with broad implications.
- Identifies trends and recommends actions/solutions to address them.
- Acts as intermediary or suggests resources to assist others in effectively resolving problems.
Independent Judgment
- Demonstrates high degree of independence and initiative.
- Operates with independence within set objectives (without day-to-day supervision) to manage projects and assignments.
- Seeks input when appropriate.
- Resolves challenging customer/end-user situations with a high level of tact and understanding.
- May make decisions that involve other Thomson resources.
Organization Awareness
- Uses broad knowledge of Thomson organization, markets and clients to make sound tactical decisions and strategic recommendations that impact multiple areas of the organization.
- Understands all Thomson businesses; uses knowledge of organization to inform clients/ prospects regarding organizational depth and breadth.
Impact/Responsibility
- Has both a tactical/operational and strategic orientation.
- Has responsibility for achievement and completion of projects and/or operations that significantly impact a department, business unit or function.
- Manages project(s) to budget planned, including staffing assignments and technology purchases.
- Authorized to purchase goods and services up to and including $7,500.
- May lead and manage others to achieve business objectives.
- Exhibits strong activity monitoring skills.
- Master's degree (e.g., MBA, MPHA) or equivalent education and experience.
- 10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills.
- Proven history of ability to capture the attention and respect of senior management and the C-suite in the client environment by providing new and useful ways of managing human capital.
- Current or prior responsibility must have included revenue accountability in the $5,000,000 range.
- Superior understanding of both new business development and consulting methodology.
- Superior presentation and communication skills.
- Extensive staff development and supervision skills.
- Ability to work across the organization, including Product Development, Sales, and Product Support functions to ensure that both current and future client needs are anticipated and met.
- Willingness to travel.
Technical/Professional Skills and Knowledge
- Demonstrates competence in function, including a broad knowledge of theories and current practices.
- Applies solid supervisory and management capabilities, and perspective that is much broader.
- Manages "up" well -- knows where to take things.
- Contributes significantly/provides meaningful input to peers outside functional area.
Communication
- Communicates effectively with all levels of Thomson and client organizations.
- Conveys organizational capabilities and strategies, and manages expectations.
- Identifies information that is relevant to teams, projects or tasks and communicates it to the appropriate level(s).
- Demonstrates excellent presentation skills.
- Simplifies and effectively articulates complex technical information.
- May communicate with economic buyer; influences client's perception of the company.
Interpersonal Skills
- Interacts effectively across multiple functional areas and levels, internal and external.
- Demonstrates strong negotiation and persuasion skills.
- Resolves conflicts/controversies regarding major issues.
- Influences key decision-makers to take recommended actions.
- Resolves conflicts/controversies regarding major issues.
- Builds consensus to achieve goals within broad policy limits.
- Demonstrates strong facilitation skills and coaching/mentoring skills.
Problem Solving
- Identifies and resolves complex issues, applying theories or processes that may be new to the organization.
- Uses input from others, in consultation with senior management, to lead department in resolution of problems with broad implications.
- Identifies trends and recommends actions/solutions to address them.
- Acts as intermediary or suggests resources to assist others in effectively resolving problems.
Independent Judgment
- Demonstrates high degree of independence and initiative.
- Operates with independence within set objectives (without day-to-day supervision) to manage projects and assignments.
- Seeks input when appropriate.
- Resolves challenging customer/end-user situations with a high level of tact and understanding.
- May make decisions that involve other Thomson resources.
Organization Awareness
- Uses broad knowledge of Thomson organization, markets and clients to make sound tactical decisions and strategic recommendations that impact multiple areas of the organization.
- Understands all Thomson businesses; uses knowledge of organization to inform clients/ prospects regarding organizational depth and breadth.
Impact/Responsibility
- Has both a tactical/operational and strategic orientation.
- Has responsibility for achievement and completion of projects and/or operations that significantly impact a department, business unit or function.
- Manages project(s) to budget planned, including staffing assignments and technology purchases.
- Authorized to purchase goods and services up to and including $7,500.
- May lead and manage others to achieve business objectives.
- Exhibits strong activity monitoring skills.
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