Anyone with a Reference librarian background or a recent grad with general focus on Reference would be appropriate for this position: Camden Human Resources Specialist - Level I Job - NJ, 08101
Showing posts with label Relationship Manager. Show all posts
Showing posts with label Relationship Manager. Show all posts
Saturday, March 10, 2012
alt-lib Suggests: Virtual Recruitment and Social Media Coordinator Job - Philadelphia PA, 19019
Good post for a recent MSLIS grad.
They need a librarian.. they just don't know it..
Philadelphia Virtual Recruitment and Social Media Coordinator Job - PA, 19019
Saturday, January 21, 2012
alt-lib Suggests: Relationship Manager Job - Chicago IL, 60290- Thomson Reuters
The key points in this job post, from a librarian's perspective, are:
- Forecasting, keeping management engaged with accounts in a timely fashion, analyze impact from intelligence on competitor activity, provide feedback to business units
- Act as customer's advocate within Thomson Reuters and serve as Thomson Reuters ambassador within client's enterprise
- Maintain all account information in relevant CRM systems
- Identify new opportunities
- alt-lib
Chicago Relationship Manager Job - IL, 60290[EXCERPTS FOLLOW]
Relationship Manager
Apply now »
Date: Jan 11, 2012
Location: Chicago, IL, US
Title: Relationship Manager
ID: SAL00006779
Description
Relationship Manager
We are adding an Account Manager to our Lanworth sales team in Chicago. The Account Manager will manage the relationship between our existing Lanworth account base and the Lanworth analysts, retain & grow revenue, and maximize market share at designated accounts to improve customer satisfaction. In addition the candidate will develop and execute an account strategy, coordinates account activities to provide strong, consistent service levels to each customer, and work with Client Specialists and Solution Sales to deliver stronger, more relevant value propositions.
Primary responsibilities:
- Manage, retain and grow revenue, responsible for sales and accountable for service performance
- Look for opportunities to develop Enterprise-wide relationship between Thomson Reuters and the client
- Renew Lanworth contracts and migrate to strategic platforms.
- Manage the transition of accounts to Thomson Reuters Service contracts and account teams.
- Coordinate bi-weekly conference calls between clients and Lanworth analysts.
- Develop and maintain a strong, high level, contact network within each account to ensure engagement with end users, managers and senior executives
- Drive execution of Thomson Reuters strategy at the account level
- Identify new opportunities
- Work with and utilize experts/specialists onto the team where required, has oversight of all account activities
- Prioritize and direct resources in the account team
- Forecasting, keeping management engaged with accounts in a timely fashion, analyze impact from intelligence on competitor activity, provide feedback to business units
- Maintain all account information in relevant CRM systems
- Net sales and revenue quota achievement
- Act as customer's advocate within Thomson Reuters and serve as Thomson Reuters ambassador within client's enterprise
Qualifications
- Bachelor's degree
- Financial industry experience, Agriculture experience preferred.
- Ability to understand our customers and their business model and workflows
- Strong relationship management and team leadership qualities
- Selling skills include the ability to identify, develop and advance sales opportunities by articulating complex value propositions and guide a consultative sales approach
- Strong communication and coordination skills
- Ability to develop and execute an account plan while solving customer problems and advancing sales opportunities
- Relate well to end users, technical staff and executive management at various times while working with the customer
- Track record of success and high achievement carrying a quota and managing a book of business
....
Job: Sales
Primary Location: US-IL-Chicago
Organization: Markets Commodities and Energy
Schedule: Full-time
Job Type: Standard
Shift: Day Job
alt-lib Suggests: Client Executive Job - Seattle WA, 98101 -Thomson Reuters
Here's another post that gives a good view into the 'world' of 'customer support' in this company. Other target job titles in this company may be: Strategic Relationship Executive and Solutions Executive. - alt-lib
Seattle Client Executive Job - WA, 98101
[EXCERPTS FOLLOW]
Title: Client Executive
ID: SAL00006051
Description
Client Executive
Identify customers' key business challenges in order to demonstrate how Thomson Reuters Healthcare solutions will address their needs while securing support of key decision makers and stakeholders.
- Identify, build, and maintain strong relationships with customers and prospects to drive billed revenue in support of monthly, quarterly, and yearly revenue targets. Participate actively in outbound prospecting, Account Management, Management of the Renewal Process, Up Selling, and follow-up for targeted marketing leads.
- Schedule regular sales visits to provide appropriate coverage of assigned accounts, with input from Area Sales Director. Drive usage and adoption across the spectrum of Thomson Reuters Healthcare Solutions (Clinical Xpert and Micromedex).
- Ensure clients are aware of the capabilities of our systems and their contracted modules.
- Expansion of current relationships beyond the current corporate (host) contact, within the other decision making factors of the organizations. Create relationships and "go-to" contacts.
- Ability to work as a team and collaboratively is required.
- Team members include but are not limited to: Strategic Relationship Executive, Solutions Executive as well as additional Thomson Reuters Resources.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Schedule regular sales visits to provide appropriate coverage of accounts within territory, with input from Area Sales Director. Ensure adequate solution implementation and usage within-in customer accounts.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales. Other duties as assigned by Management
- Drive new sales at corporate level as well as major affiliated facilities.
- The Client Executive "owns" the entire relationship including local level, 'facility,' contacts.
- Significant growth of business is expected.
- The Client Executive is expected to deliver both one year and Multi-Year Agreements to all Current and Future Contract Opportunities.
- 100% Compliance of Salesforce.com as it pertains to use, updating of contacts and records as well as the recording of all relevant sales activity within accounts and prospective business opportunities.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Build and demonstrate outstanding knowledge of all Thomson Reuters Healthcare Provider solutions and delivery platforms in order to do a superior job of product positioning and feature/benefit selling to current Healthcare customers. Identify customers' key business & clinical challenges in order to demonstrate how Thomson Reuters Healthcare solutions will address their needs while securing support of key decision makers and stakeholders. Utilize printed materials, electronic product tutorials and training sessions with Product Directors, Area Sales Director as well as Regional Director of Hospital Sales and peers to build product knowledge.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales.
- Other duties as assigned by Management
.....
Qualifications
- College degree strongly preferred.
- Minimum 5 years Direct sales experience or equivalent experience required (Healthcare Information Technology or Equivalent Information Technology Sales strongly preferred)
- Demonstrated success in direct generation of revenue.
- Strong communication, interpersonal, organizational and presentation skills.
- Ability to navigate the Capital Sales Process is a necessity.
- Strong knowledge of MS Office Suite, Outlook and Customer Relationship Management Software Packages.
- Hospital/ Healthcare/ IT/ software experience desired.
....
Job: Sales
Primary Location: US-WA-Seattle
Other Locations: US-OR-Portland
Organization: Prof Healthcare Cust Sgmnt-ALL
Schedule: Full-time
Job Type: Standard
Shift: Day Job
Seattle Client Executive Job - WA, 98101
[EXCERPTS FOLLOW]
Client Executive
Apply now »
Date: Dec 25, 2011
Location: Seattle, WA, US
Title: Client Executive
ID: SAL00006051
Description
Client Executive
Identify customers' key business challenges in order to demonstrate how Thomson Reuters Healthcare solutions will address their needs while securing support of key decision makers and stakeholders.
- Identify, build, and maintain strong relationships with customers and prospects to drive billed revenue in support of monthly, quarterly, and yearly revenue targets. Participate actively in outbound prospecting, Account Management, Management of the Renewal Process, Up Selling, and follow-up for targeted marketing leads.
- Schedule regular sales visits to provide appropriate coverage of assigned accounts, with input from Area Sales Director. Drive usage and adoption across the spectrum of Thomson Reuters Healthcare Solutions (Clinical Xpert and Micromedex).
- Ensure clients are aware of the capabilities of our systems and their contracted modules.
- Expansion of current relationships beyond the current corporate (host) contact, within the other decision making factors of the organizations. Create relationships and "go-to" contacts.
- Ability to work as a team and collaboratively is required.
- Team members include but are not limited to: Strategic Relationship Executive, Solutions Executive as well as additional Thomson Reuters Resources.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Schedule regular sales visits to provide appropriate coverage of accounts within territory, with input from Area Sales Director. Ensure adequate solution implementation and usage within-in customer accounts.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales. Other duties as assigned by Management
- Drive new sales at corporate level as well as major affiliated facilities.
- The Client Executive "owns" the entire relationship including local level, 'facility,' contacts.
- Significant growth of business is expected.
- The Client Executive is expected to deliver both one year and Multi-Year Agreements to all Current and Future Contract Opportunities.
- 100% Compliance of Salesforce.com as it pertains to use, updating of contacts and records as well as the recording of all relevant sales activity within accounts and prospective business opportunities.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Build and demonstrate outstanding knowledge of all Thomson Reuters Healthcare Provider solutions and delivery platforms in order to do a superior job of product positioning and feature/benefit selling to current Healthcare customers. Identify customers' key business & clinical challenges in order to demonstrate how Thomson Reuters Healthcare solutions will address their needs while securing support of key decision makers and stakeholders. Utilize printed materials, electronic product tutorials and training sessions with Product Directors, Area Sales Director as well as Regional Director of Hospital Sales and peers to build product knowledge.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales.
- Other duties as assigned by Management
.....
Qualifications
- College degree strongly preferred.
- Minimum 5 years Direct sales experience or equivalent experience required (Healthcare Information Technology or Equivalent Information Technology Sales strongly preferred)
- Demonstrated success in direct generation of revenue.
- Strong communication, interpersonal, organizational and presentation skills.
- Ability to navigate the Capital Sales Process is a necessity.
- Strong knowledge of MS Office Suite, Outlook and Customer Relationship Management Software Packages.
- Hospital/ Healthcare/ IT/ software experience desired.
....
Job: Sales
Primary Location: US-WA-Seattle
Other Locations: US-OR-Portland
Organization: Prof Healthcare Cust Sgmnt-ALL
Schedule: Full-time
Job Type: Standard
Shift: Day Job
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