alt-lib suggests: Dir Privacy and Communications- Elsevier (Lexis-Nexis)

This would be a great opportunity for a law librarian; that is, someone who has a JD in additition to a Library/Info Science degree.                                                                                                           -alt-lib

Dir Privacy and Communications: Click the link to apply

Dir Privacy and Communications-LEX005RL

LexisNexis : NA-United States  Description  Primary responsibility for ensuring that LexisNexis's business units and corporate staff are in compliance with LexisNexis privacy and compliance policies, including regulatory, legal, and contractual compliance. The Director Privacy and Communications will ensure that the company privacy and compliance policies are monitored and measured. They will take cases of non-compliance to senior leadership and advise leadership on recommended actions. Manages key compliance processes designed to monitor ongoing compliance with privacy laws, regulatory requirements, and LexisNexis policies, procedures, and standards. Conduct company-wide audits designed to monitor legal and regulatory compliance, compliance with corporate policies and procedures, and compliance with privacy and regulatory requirements.30% Directs and manages company-wide bi-annual privacy policy audits for over 5,000 LexisNexis-owned URLs. Directs and manages company-wide audits of LexisNexis compliance with the Children's Online Privacy Protection Act (COPPA). Detect cases of non-compliance and adjudicate, advising senior leadership on appropriate follow-up actions. Coordinate with Legal, Business Units, Marketing and IT as required. Track follow-up activities through completion and document final results. Prepare reports and supporting documentation to demonstrate compliance with privacy laws, regulatory requirements, and LexisNexis policies, procedures, and standards.20% Under the direction of the Senior Director Privacy and Communications, and in coordination with outside counsel, Legal, Business Unit representatives, Corporate Communications and others, ensure that all required communication to the external stakeholders regarding privacy policies is drafted, undergoes appropriate review and comment and is transmitted within specified timeframes.20% Research, design, and modify on an on-going basis the structure and policies of privacy, compliance and communication programs. Work with the PSCO team to identify gaps in privacy policy processes and procedures, including data collection and presentation of each of the Business Units' privacy practices on the Internet. Identify strategies to fill gaps consistent with relevant legal and regulatory requirements, as well as industry best practices.20% Develop and review LexisNexis privacy and compliance policies to ensure full understanding of purpose, objectives, and rationale behind such policies and consistency with legal and regulatory requirements, as well as contractual requirements. Receive, process, and address questions from customers and employees on LexisNexis privacy and compliance programs. Work closely with Outside Counsel, Legal, and other PSCO team members to develop communications to educate employees, customers, consumers, privacy advocates and civil liberties groups, media, Congressional interests, government entities, and the public on LexisNexis compliance and privacy policies. 10% Develop and execute privacy practice standards review process for the company and provide QA support and expertise across the PSCO to ensure on-time and efficient delivery of high quality audit and compliance deliverables.LexisNexis is a leading global provider of content-enabled workflow solutions designed specifically for professionals in the legal, risk management, corporate, government, law enforcement, accounting, and academic markets. LexisNexis originally pioneered online information with its Lexis and Nexis services. A member of Reed Elsevier [NYSE: ENL; NYSE: RUK] (www.reedelsevier.com ), LexisNexis serves customers in more than 100 countries with 15,000 employees worldwide. Qualifications  Bachelors required. MA/JD preferred. 7-10 years experience. 3-5 years experience in policy, product development or program mgmt (e.g., legal, consulting, compliance). Excellent oral and written communication skills, attention to detail and highly organized, ability to juggle competing priorities and think critically. CIPP preferred.

alt-lib Suggests: SEO Strategist Job - Eagan MN, 55120 - Thomson Reuters (FindLaw)

This appears to be a Search Engine Optimization product that FindLaw is offering law firms, for their websites. Given that many librarians are interested in SEO, I thought I would include it. Certainly, we know **a lot** about "keyword research and analysis." -alt-lib

Eagan SEO Strategist Job - MN, 55120
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SEO Strategist Job

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Date: Dec 30, 2011

Location: Eagan, MN, US

Title: SEO Strategist
ID: MAR00002748

Description

SEO STRATEGIST

Primary Objective(s)

The SEO Strategist position is responsible for supporting clients via the fulfillment of on and off-site SEO, ongoing client consultation, implementation and support of industry standard SEO best practices while investigating and analyzing creative strategies to increase client visibility.

Division/Group/Role

FindLaw is the leading provider of online marketing solutions for the legal community, and the leading provider of legal information for businesses and individuals. FindLaw offers comprehensive solutions that enable small law firms to increase their visibility, traffic and contacts from prospective clients on the Web. FindLaw.com (www.findlaw.com), the world's most visited legal Web site, offers free legal information for consumers and is home to the largest online directory of lawyers, allowing consumers to find an attorney by practice area and location. FindLaw.com also provides legal professionals comprehensive information, resources and services for law practice and legal career development, including free case law, an online career center, breaking legal news, newsletters, message boards, service directories, continuing legal education and legal search tools.

Key Responsibilities

- Strategy
- Using industry best practices, develop search opportunities and visibility strategies for clients. This research is based on in-depth client interviews, strategic data analysis and critical project plans focusing on timely execution
- Create and confirm site architecture and site map for client's websites working closely with Project Managers, Content and Development
- Create and lead the content optimization strategy for clients including specific content recommendations, blogging objectives article creation and syndication, as well as video and press release optimization
- Partner with Sr. Strategists and cross-functional teams to drive future direction of SEO and product offerings

- Consulting
- Work closely with clients to understand their marketing objectives and strategies, analyze the performance of their web program against those objectives and recommend tactics that will help realize the customers' long-term SEM goals
- Partner with internal and external clients to ensure the website development process results in optimal search configuration and results
- Provide ongoing client and FindLaw.com team member SEO support and expertise through timely consultations and team collaboration

- Fulfillment & Analysis
- Guide SEO fulfillment project tasks to timely and successful completion
- Continually analyze client site performance through internal and external systems to create and deliver strategic solutions
- Communicate SEO data analysis with clients focusing on tactics implemented, performance to goal ratios, short and long-term solutions, and creative strategies involving both proven and emerging technologies
....

QualificationsQualifications, Experience, Knowledge and Skills

- 4-Year College Degree (Business or Marketing preferred)
- 2-3 years of Internet Marketing and Search Engine Optimization, keyword research and analysis
- Client interfacing experience
- Experience with website reporting analytics tools preferred
- Working knowledge of SEO keyword research and analysis
- Familiarity with PPC (Pay-Per-Click) and social media
- Knowledge of HTML, CSS, JavaScript and Flash
- Knowledge of site architecture and site mapping
- Excellent communication skills, written and verbal
- Ability to analyze reports and make recommendations
- Ability to prioritize and manage multiple projects simultaneously
- Ability to thrive in a fast paced organization
- Strong presentation skills
....

Job: Marketing and Communications
Primary Location: US-MN-Eagan
Organization: Prof BOL Findlaw
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job

alt-lib Suggests: Client Services Manager Ops Associate Job - Durham NC, 27701- Thomson Reuters

This is a good "entry level" position. Prior experience in a healthcare setting would be an added plus.
-alt-lib

Durham Client Services Manager Ops Associate Job - NC, 27701

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Client Services Manager Ops Associate Job

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Date: Dec 30, 2011

Location: Durham, NC, US

Title: Client Services Manager Ops Associate
ID: CUS00005163

Description

The Client Services Manager Associate program provides interested and high-potential individuals with a development pathway to acquire skills and capabilities appropriate to the Client Services Manager (CSM) role. The Associate CSM provides assistance and coordination support to field based CSMs for client related activities and interfacing with other internal organizations, and may also assume direct client responsibilities in advanced phases of the role. The associate CSM is expected to develop and apply both product and business domain expertise necessary to support clients in their ongoing efforts to obtain value from our products and solutions.

Essential Duties/Responsibilities

- Assist in the development and execution of client services value added, proactive insights and account maintenance activities as defined by the Manager, Client Services.

- Support report generation, data interpretation, and recognition of client business opportunities through the use of product tools.

- Support and facilitate effective communication and feedback channels between product support and client service management teams.

- Complete the education/degree qualifications required for a full Client Service Manager

- Acquire and demonstrate understanding of the business domain and issues relevant to the business line.

- Acquire and demonstrate progressively increasing account management, presentation, and business communication skills.

- Provide client feedback on product, enhancements, change impact and services to appropriate groups: product management, technology, etc.

- Provide or participate in tactical training to clients on business line products.

- Assists with/participate in client specific and/or regional education seminars, user groups, product focused, on-site client engagements as appropriate.

Other Duties/Responsibilities

- Associate Client Service Managers moving from Thomson Reuters Support Operations will provide call center support on an increasingly limited basis (defined by management for each employee) for the first three months to facilitate the transition process.

Supervision

- Does not supervise others.

- Directly supervised by Manager, Client Services
...

Qualifications
Required Knowledge, Skills and Attributes

- Strong interpersonal skills, ability to clearly communicate both verbally and in writing.
- Ability to work collaboratively across different work groups.
- Ability to propose viable solutions to business problems.
- Experience with the use of comparative healthcare databases.
- Strong analytic skills.
- Strong presentation skills at all levels of client organization.
- Ability to demonstrate value proposition of a product.
- Ability to travel 10-25% of the time.

Required Education and/or Experience

- Bachelor's degree, or course work toward a Bachelor's degree in business or healthcare related field or the equivalent experience in a healthcare organization;
- Minimum three years experience in client-facing healthcare-oriented roles;
- Current Thomson Reuters employee and experience with one or more Thomson Reuters solutions preferred.

Material and Equipment Directly Used

Requires the use of office equipment, including desktop computer or laptop computer with dock station, monitor, keyboard and mouse, handheld device, fax, copier, and telephone.

Working Environment/Physical Activities

Office environment; travel requiring the ability to transport a laptop and peripherals and handheld device.
...

Job: Customer Service/ Support
Primary Location: US-NC-Durham
Organization: Prof Healthcare Cust Sgmnt-ALL
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 10% of the time

alt-lib Suggests: Sr. Consultant, Client Education Job - McLean VA, 22101- Thomson Reuters

I recommend this for anyone who has Academic Library experience (that would give you the training requirement.). Additionally, if you have experience in a law school library, that would be a great fit. -alt-lib

McLean Sr. Consultant, Client Education Job - VA, 22101
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Sr. Consultant, Client Education

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Date: Jan 17, 2012

Location: McLean, VA, US

Title: Sr. Consultant, Client Education
ID: PRO00006597

Description

Sr. Consultant, Client Education

The role of the Senior Consultant Client Education is to provide excellent training and support, enhance product usage, and enable clients to derive maximum benefit from the CLEAR product line. This position partners with the Sales teams to ensure that programs are in line with the client's strategic needs and ensures client satisfaction. Provide proactive support to the client and have a deep understanding of their business. This position will have access to highly sensitive public record information and as a result all new hires and current employees in positions of this level will be subject to periodic background checks.

Responsibilities:

- Deliver all aspects of training on Thomson Reuters Legal's CLEAR product to match user requirements and workflow through various training venues (on-site, one-on-one, webex platforms, classroom settings or seminars).
- Assist in the creation and development of the curriculum for the training programs to include: support material, training content and format
- Build strong relationships with our end user client base to ensure client retention and increased use of the CLEAR product within those assigned accounts.
- Manage assigned client training events by identifying and coordinating all required resources needed to make sure a successful event occurs.
- Work with Sales Teams to manage training in the context of revenue-generating training opportunities.
- Serves as an expert to the business by thoroughly understanding and articulating business drivers, products and processes
- Provide customer feedback back to sales management in support of product expansion and customer satisfaction.
- Maintain up to date knowledge on product enhancements and changes.
- Work closely with team members on promoting and marketing customer training programs and campaigns
- Manage all of the logistics for designated trainings (calendar, registration, attendance tracking and coordination of facility setup). Coordinates with the Sales Administrators on the execution of the logistics
...

QualificationsKnowledge, Skills and Abilities:

- Communicates effectively by expressing thoughts and ideas in a clear, concise and compelling manner. Develop and deploy targeted communication strategies that inform and build support with customers
- Effectively incorporates adult learning principles into all components of curriculum
- Effectively analyzes needs and proposes solutions by gathering formation about client needs and diagnosing the learning issues.
- Ability to apply business acumen to build and document the business case for investing in learning and development programs
- Work strategically by recognizing opportunities that add value to the business and develop performance strategies based on capturing those opportunities
- Builds trust by operating with integrity, maintaining confidentiality and leading by example. Ensure compliance with legal, ethical, and regulatory requirements.
- Strong business acumen and leadership experience
- Superb facilitation and presentation skills: listens well; asks value adding questions; solicits ideas and involves; helps formulate plans; energizes and instills sense of urgency and commitment.
- Ability to prioritize and deliver quality results in a time sensitive environment
- Excellent organizational and time management skills
- Tech Savvy, experienced with software technology and the Internet
- Knowledge of and previous experience with the workflow of the law enforcement industry

Qualifications

- Four-year college degree in education, business or related field (or graduate degree in law, Education, or business preferred)
- Knowledge in the Law Enforcement and Corporate Security markets.
- Functional experience in training, sales, research or account management
- 4-5 years in training or presentation experience a plus, including content delivery
- Advanced proficiency with Microsoft Office, WebEx and Live Meeting (online training tools).
- Proven ability to build relationships with clients, users and colleagues
- 60% travel required.
...

Job: Product/Process Training
Primary Location: US-VA-McLean
Organization: Prof CGIE Risk,Fraud&Invstgtns
Schedule: Full-time
Job Type: Standard
Shift: Day Job
Travel: Yes, 75% of the time

alt-lib Suggests: Associate Project Manager, Implementation Job - Eagan MN, 55120- Thomson Reuters

Key Points in this job post- relevant for a librarian:

• Strong analytical and problem solving skills
• Ability to assess the contextual nature of a situation and apply the appropriate action/response
• Managing client relationships to ensure a successful implementation and a satisfied,reference-able client
• Maintaining personal knowledge of evolving industry trends and business needs 
• Experience using legal research and case management tools and software (e.g. Westlaw, WestlawNext, West BriefTools, West CiteAdvisor, Drafting Assistant, Case Notebook, CaseLogistix, etc.)

 -alt-lib

Eagan Associate Project Manager, Implementation Job - MN, 55120
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Associate Project Manager, Implementation

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Date: Jan 7, 2012

Location: Eagan, MN, US

Title: Associate Project Manager, Implementation
ID: CUS00005354

Description

Primary Objective:

Responsible for ensuring all assigned projects are managed in accordance with the standards set in the Client Service's Litigation Solution project management and software implementation methodology including the Drafting Assistant, CaseLogistix and/or Case Notebook products. Also responsible for implementing best practices for the use of Litigation Solution products in the areas of legal document drafting, case management, transcript and exhibit file management.

Primary Responsibilities:

Quality Implementation Service Delivery: Responsible for ensuring and managing the application of Client Services project quality model (PQM) on all services provided to the customer at the level appropriate for the project. Including:

- Monitoring e-mail and/or running daily reports to identify new customer sales for implementation projects
- Co-ordination of Thomson Reuters resources, specialists and other subject matter experts required across the project for product installation, technical support, training or other services
- Providing product best practices consulting services as required
- Status reporting and issue escalation to Client Services Manager
- Effectively communicating, at both a functional and technical level, with a diverse group of professionals
- Complete life cycle management of Litigation Solution product implementations
- Managing client relationships to ensure a successful implementation and a satisfied, reference-able client
- Proactive development of personal competencies in the technical and functional capabilities of the Litigation Solution products
- Liaising with the business, sales, marketing and product management team to ensure the best experience for the customer and that client requirements are considered for product evolution
- Analyzing our clients business requirements and developing innovative and effective solutions to the challenges they face
- Maintaining personal knowledge of evolving industry trends and business needs

Staff Skills and Knowledge: Responsible for coordinating with the Client Services Manager to ensure that the implementation team consulting knowledge, skills and experience provided to the clients are appropriate for the project.

Client Satisfaction and Performance Objectives: Responsible for meeting the client satisfaction and financial objectives of the Client Services group, which includes:

- Ensuring overall client satisfaction by:
- Ensuring projects are proactively managed, are executed according to schedules, are on budget and issues are resolved promptly
- Ongoing contact with clients to ensure satisfaction with assigned Thomson Reuters resources and project progress
- Receiving completed customer surveys and feedback noting client satisfaction

- Attention to project budget, accounting and reporting by
- Effectively managing all projects to maximize resource utilization
- Appropriately recording project activities, accurately tracking and entering time worked, concisely reporting project statuses, documenting and managing projects within the framework established by service models
....

Interdepartmental Interaction: Responsible for coordinating interaction with the clients' other Thomson Reuters departments (i.e. field system engineers, technical support, inside account management, sales, etc.) to ensure that tasks, issues and requests affecting implementation projects are effectively resolved.

Advancement Opportunities:

Assume additional responsibilities/qualifications that may include, but not limited to:

- Being a certified PMP, becoming a certified project manager or completing additional educational requirements

- Create additional training material for new team members

- Create additional documentation for Clients and/or Litigation Solution Product Implementation Process

- Become a vocal leader; providing guidance for team members across the organization; providing product or implementation demonstrations or presentations for conferences

....

QualificationsMinimum Requirements - Knowledge and Skills:

- 4-year degree in related area or appropriate work experience
- Exceptional written and verbal communication skills
- Ability to work well across departments and skill levels
- Outstanding organizational and time management skills
- Demonstrated ability to share knowledge with others in a clear and concise manner
- Able to travel minimum 25%
- Ability to prioritize and to work independently
- Ability to work under pressure and meet deadlines
- Strong analytical and problem solving skills
- Ability to develop and implement creative solutions for difficult issues
- Exceptional customer service skills
- Reliable and flexible with a high degree of initiative
- Ability to work in a cross-functional team environment
- Ability to assess the contextual nature of a situation and apply the appropriate action/response

Desired Qualifications:

- 1-3 years of project management experience
- Knowledge of legal drafting, research and case management tools and software (e.g. Westlaw, WestlawNext, West BriefTools, West CiteAdvisor, Drafting Assistant, Case Notebook, CaseLogistix, etc.)
- Knowledge of legal applications such as document management systems (i.e. Open Text eDOCS DM /Hummingbird/ Open Text DOCS Open /PC DOCS, Autonomy Interwoven WorkSite/iManage)

Advanced Qualifications:

- 3-5 years of project management experience
- Experience using legal research and case management tools and software (e.g. Westlaw, WestlawNext, West BriefTools, West CiteAdvisor, Drafting Assistant, Case Notebook, CaseLogistix, etc.)
- Experience using legal applications such as document management systems (i.e. Open Text eDOCS DM /Hummingbird/ Open Text DOCS Open /PC DOCS, Autonomy Interwoven WorkSite/iManage)
- Either a bar certified Lawyer, previous Project Manager with a consulting firm or PMP Certified
....

Job: Customer Service/ Support
Primary Location: US-MN-Eagan
Organization: Prof USLF Customer Exp & Ed
Schedule: Full-time
Job Type: Standard
Shift: Day Job

alt-lib Suggests: Technology Strategy Partner Job - Washington DC- Thomson Reuters

OK- this one is for those of you who got a PhD and are wondering if it's helping or hurting you now, while you look for employment. Your background in information science is something to play up, for this position. If you have prior experience in an Engineering library, you're already familiar with the topic area.

Some of the positions I post are intended as new awareness of a field, as well. Job posts are very helpful as a source of information, in themselves. -alt-lib

Washington Technology Strategy Partner Job - DC (Or Philadelphia)
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Technology Strategy Partner Job

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Date: Jan 20, 2012

Location: Washington, DC, US

Title: Technology Strategy Partner
ID: SAL00006938

Description

Technology Strategy Partner

Specifically, as an Technology Strategy Partner in our Business of Science team, you will be expected to lead or support complex technology strategy (TS) projects, both in competitive sales proposal situations and on client engagements, for US Government and Large Research Funding Organizations, with the potential to support other research management sectors. You will provide a flexible framework to create sustainable profit improvements that help clients design and implement high-performance Research Management Information Strategies aligned to their business objectives, and achieve operational excellence by adapting best-in-class research portfolio Management applications.

Engagements typically involve data collection, technical infrastructure and application analysis, and process and organizational change initiatives in the US Federal Government , with clients such as Department of Defense, Homeland Security, Department of Energy, and other similar Agencies and sub agencies. Specifically we help drive business value from new technology that streamlines the data collection and mapping to meaningful decision support tools to manage a large investment portfolio of research initiatives. In particular, experience and ability to discuss about key industry topics, such as research funding policies, outcome evaluation, research metrics, impact and productivity Bench Marching, etc, and the impact these topics have on technology demands for client organizations is crucial. This role involves gathering facts, analyzing the client's business of research needs, drawing conclusions, and reporting upon that work.

Proficiency in developing client relationships, identifying & closing new business, & developing thought leadership in Research Management Systems are required. This is a hands-on sales & delivery role in a complex environment. Responsibilities include providing advice & counsel to clients, oversight & accountability for delivery success, and client satisfaction.

The TSP will:

- Provide client and Business of Science team leadership in support of projects that span technical, process or organizational integration, as well as in support of sales efforts for new and future work
- Bring in-depth experience and credibility from the Federal Government research management space
- Provide specific recommendations on infrastructure improvement, Data Capture, Database Design , workflow design for decision support - Analytics and reporting design, and process and governance changes
- Support the identification, development, and closure of sales efforts in support of an identified sales target;
- Provide Business of Science guidance, strategies, and best practices;
- Provide guidance in one or more of the following industries: US Federal Government, Not For profit Research operations and funders
- Maintain references, approaches, and contacts;
- Lead or contribute to the creation of positions on specific Research management topics;
- Define, develop and use repeatable consulting solutions
- Transfer knowledge to local Business of Science and Account teams through training and side-by-side engagement work.

This position requires travel 4-5 days per week.

Locations: DC or Philadelphia
... 

Qualifications- Master's Degree in Engineering or computer science; PhD preferred
- Exceptional oral and written communication skills
- At least 5 years experience in selling Enterprise solution engagements to CXO level clients
- At least 5 years experience in the following: US Federal Government Sales, Performance bench Marching , Analytics, Visualization ,decision support tools
- At least 5 years experience in leading engagements that deliver complex projects and initiatives with tangible results, working across organizational boundaries, and interfacing with senior executives
- At least 5 years experience in demonstrating analytical skills with proficiency in fundamental consulting and IT strategy tools, methods, and frameworks
- At least 5 years experience in understanding current technology trends and their impact on business strategy
- At least 5 years experience in developing executive level relationships, with prior experience in the identification, development, and closure of sales efforts
- At least 5 years experience in guiding and facilitating executive level business decisions and performing business analysis such as quantitative/qualitative analysis, business case development, operations analysis, and/or other solutions
- At least 5 years experience in strategy consulting (with strong preference for previous experience at major national consultancy)
- Readiness to travel Up to 5 days a week (home on weekends-based on project requirements)
....

Job: Sales
Primary Location: US-DC-Washington
Other Locations: United States, US-PA-Philadelphia
Organization: Prof Science - ALL
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 50% of the time

alt-lib Suggests: Relationship Manager Job - Chicago IL, 60290- Thomson Reuters

The key points in this job post, from a librarian's perspective, are:

•  Forecasting, keeping management engaged with accounts in a timely fashion, analyze impact from intelligence on competitor activity, provide feedback to business units
• Act as customer's advocate within Thomson Reuters and serve as Thomson Reuters ambassador within client's enterprise
• Maintain all account information in relevant CRM systems
• Identify new opportunities

- alt-lib

Chicago Relationship Manager Job - IL, 60290

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Relationship Manager
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Date: Jan 11, 2012

Location: Chicago, IL, US

Title: Relationship Manager
ID: SAL00006779

Description

Relationship Manager

We are adding an Account Manager to our Lanworth sales team in Chicago. The Account Manager will manage the relationship between our existing Lanworth account base and the Lanworth analysts, retain & grow revenue, and maximize market share at designated accounts to improve customer satisfaction. In addition the candidate will develop and execute an account strategy, coordinates account activities to provide strong, consistent service levels to each customer, and work with Client Specialists and Solution Sales to deliver stronger, more relevant value propositions.

Primary responsibilities:

- Manage, retain and grow revenue, responsible for sales and accountable for service performance
- Look for opportunities to develop Enterprise-wide relationship between Thomson Reuters and the client
- Renew Lanworth contracts and migrate to strategic platforms.
- Manage the transition of accounts to Thomson Reuters Service contracts and account teams.
- Coordinate bi-weekly conference calls between clients and Lanworth analysts.
- Develop and maintain a strong, high level, contact network within each account to ensure engagement with end users, managers and senior executives
- Drive execution of Thomson Reuters strategy at the account level
- Identify new opportunities
- Work with and utilize experts/specialists onto the team where required, has oversight of all account activities
- Prioritize and direct resources in the account team
- Forecasting, keeping management engaged with accounts in a timely fashion, analyze impact from intelligence on competitor activity, provide feedback to business units
- Maintain all account information in relevant CRM systems
- Net sales and revenue quota achievement
- Act as customer's advocate within Thomson Reuters and serve as Thomson Reuters ambassador within client's enterprise

...
Qualifications
- Bachelor's degree
- Financial industry experience, Agriculture experience preferred.
- Ability to understand our customers and their business model and workflows
- Strong relationship management and team leadership qualities
- Selling skills include the ability to identify, develop and advance sales opportunities by articulating complex value propositions and guide a consultative sales approach
- Strong communication and coordination skills
- Ability to develop and execute an account plan while solving customer problems and advancing sales opportunities
- Relate well to end users, technical staff and executive management at various times while working with the customer
- Track record of success and high achievement carrying a quota and managing a book of business
....
Job: Sales
Primary Location: US-IL-Chicago
Organization: Markets Commodities and Energy
Schedule: Full-time
Job Type: Standard
Shift: Day Job

alt-lib Suggests: Client Services Manager - Healthcare Job - Atlanta GA, 30301- Thomson Reuters

Some key points for a Librarian, in this job title:

• Comprehends and explains to clients the value of Thomson products and services. Communicates verbally in a confident manner
• Ability to manage multiple clients.
• Superior understanding of both new business development and consulting methodology.
• Identify opportunities for, propose, and sell value-add projects
• Manage and monitor client satisfaction, and recommend appropriate strategies, tactics and operational initiatives to continuously enhance client satisfaction.

This position is very demanding; but, at it's core there is customer service and management of information/knowledge. - alt-lib

Atlanta Client Services Manager - Healthcare Job - GA, 30301

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Client Services Manager - Healthcare Job

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Date: Jan 16, 2012

Location: Atlanta, GA, US

Title: Client Services Manager - Healthcare
ID: PRO00005992

Description

Provide leading-edge healthcare management consulting at the strategic partnership level of our clients' organizations. Enhance Thomson's partnership with and value to each client through increased relationships with their middle and senior management.

RESPONSIBILITIES

- Develop client-specific cost savings and profit-improvement strategies, implement required services, and document return on investment.
- Manage financial and business objectives including contract revenue, value-add revenue, renewals, expenses and margins and accounts receivable targets.
- Provide leadership on consulting engagements and engage in billable consulting activity, as appropriate and/or required, in partnership with client team members.
- Manage evolving client expectations, needs and priorities, and collaborate with client team members to ensure effective integration with consulting and service delivery capabilities and priorities, including database production processes.
- Manage and monitor client satisfaction, and recommend appropriate strategies, tactics and operational initiatives to continuously enhance client satisfaction.
- Meet regularly in face-to-face meetings with clients.

Examples of responsibilities:

- Lead service planning meetings with clients
- Identify opportunities for, propose, and sell value-add projects
- Coordinate internal and external contract renewal activities
....

The Healthcare business of Thomson Reuters provides insights -- information, benchmarks and analysis -- that enable organizations to manage costs, improve performance and enhance the quality of healthcare.

Qualifications

- Graduate level education (e.g., MBA, MPHA) or equivalent education and experience.
- 5+ years of experience in healthcare analysis and/or consulting, with client contact at senior levels and demonstrated business development skills.
- Proven history of ability to capture the attention and respect of key decision makers in the client environment by providing new and useful ways of thinking about managing healthcare costs and quality.
- Current or prior responsibility must have included revenue accountability in the $1,000,000 range.
- Ability to manage multiple clients.
- Superior understanding of both new business development and consulting methodology.
- Willingness to travel.

LEVEL 5 SKILLS

All Level 4 skills plus:

Technical/Professional Skills and Knowledge

- Demonstrates extensive market knowledge, good business judgment, and significant product knowledge.
- Applies sound analytic and client relationship skills.

Communication

- Comprehends and explains to clients the value of Thomson products and services. Communicates verbally in a confident manner.
- Applies strong facilitation skills.
- Writes proposals, presentations, internal and interdepartmental memos.
- Communicates with more senior level staff, internally and externally.

Interpersonal Skills

- Resolves complex conflicts/controversies.
- Is skilled at building trust internally and with customers.
- Employs effective negotiation skills.

Problem Solving

- Identifies complex internal and organizational problems (e.g., balancing workload and staffing resources), develops possible solutions and recommends the most effective solution.
- Anticipates problems and establishes processes to prevent them.
- Develops problem solving strategies to resolve senior client (or multi-client) problems.

Independent Judgment

- Independently completes assignments using instructions that indicate only the results required. Understands impact of decisions on department(s).
- Seeks input on complex or unusual situations. Utilizes independent judgment to effectively and creatively employ available resources/staff and manage priorities.
- Develops and manages department plan and client strategies.

Organization Awareness

- Uses understanding of organization and relationships within the organization to make decisions that impact department or workgroup.
- Thoroughly understands Thomson's business.

Impact/Responsibility

- Has responsibility for achievement and completion of projects and/or operations, including those with a significant impact on a department or function.
- Makes, approves and executes decisions related to budgets and purchases of technology, tools and staffing.
- Has supervisory experience.
- May lead and manage others.
- May manage work of a department or function

....

Job: Professional/Consulting Services
Primary Location: US-GA-Atlanta
Organization: Prof Healthcare Cust Sgmnt-ALL
Schedule: Full-time
Education Level: Master's Degree (±18 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 10% of the time

alt-lib Suggests: Client Executive Job - Greenwood Village CO, 80110

Here's another post that gives a good view into the 'world' of 'customer support' in this company. Other target job titles in this company may be: Strategic Relationship Executive and Solutions Executive. -alt-lib
Greenwood Village Client Executive Job - CO, 80110

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Client Executive Job

Apply now »

Date: Jan 7, 2012

Location: Greenwood Village, CO, US

Title: Client Executive
ID: SAL00006755

Description

The Client Executive is responsible for identifying customers' key business challenges in order to demonstrate how Thomson Reuters Healthcare's Clinical Decision Support solutions will address their needs while securing support of key decision makers and stakeholders.

Essential Duties/Responsibilities

- Identify, build, and maintain strong relationships with customers and prospects to drive billed revenue in support of monthly, quarterly, and yearly revenue targets. Participate actively in outbound prospecting, Account Management, Management of the Renewal Process, Up Selling, and follow-up for targeted marketing leads.
- Schedule regular sales visits to provide appropriate coverage of assigned accounts, with input from Area Sales Director. Drive usage and adoption across the spectrum of Healthcare's Provider Clinical Decision Support Solutions (Clinical Xpert and Micromedex).
- Ensure clients are aware of the capabilities of our systems and their contracted modules.

- Expansion of current relationships beyond the current corporate (host) contact, within the other decision making factors of the organizations. Create relationships and "go-to" contacts.
- Ability to work as a team and collaboratively is required.
- Team members include but are not limited to: Strategic Relationship Executive, Solutions Executive as well as additional Thomson Reuters Resources.

- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Schedule regular sales visits to provide appropriate coverage of accounts within territory, with input from Area Sales Director. Ensure adequate solution implementation and usage within-in customer accounts.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales. Other duties as assigned by Management
- Drive new sales at corporate level as well as major affiliated facilities.
- The Client Executive "owns" the entire relationship including local level, 'facility,' contacts.

- Significant growth of business is expected.
- The Client Executive is expected to deliver Multi-Year Agreements to all Current and Future Contract Opportunities.
- 100% Compliance of Salesforce.com as it pertains to use, updating of contacts and records as well as the recording of all relevant sales activity within accounts and prospective business opportunities.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Build and demonstrate outstanding knowledge of all Clinical Decision Support solutions and delivery platforms in order to do a superior job of product positioning and feature/benefit selling to current Healthcare customers. Identify customers' key business & clinical challenges in order to demonstrate how our solutions will address their needs while securing support of key decision makers and stakeholders. Utilize printed materials, electronic product tutorials and training sessions with Product Directors, Area Sales Director as well as Regional Director of Hospital Sales and peers to build product knowledge.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales.
- Other duties as assigned by Management

....

Qualifications
- 5+ Years of industry sales experience
- Strong telephone and computer skills
- Superb customer service skills
- Strong presentation and written communication skills
- Bachelor's degree (B.S. or B.A.) from accredited 4-year college or university required. Or equivalent career and performance experience attained.
.....
Job: Sales
Primary Location: US-CO-Greenwood Village
Organization: Prof Healthcare Cust Sgmnt-ALL
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 75% of the time

alt-lib Suggests: Client Executive Job - Seattle WA, 98101 -Thomson Reuters

Here's another post that gives a good view into the 'world' of 'customer support' in this company. Other target job titles in this company may be: Strategic Relationship Executive and Solutions Executive. - alt-lib

Seattle Client Executive Job - WA, 98101
[EXCERPTS FOLLOW]

Client Executive

Apply now »

Date: Dec 25, 2011

Location: Seattle, WA, US

Title: Client Executive
ID: SAL00006051

Description

Client Executive

Identify customers' key business challenges in order to demonstrate how Thomson Reuters Healthcare solutions will address their needs while securing support of key decision makers and stakeholders.

- Identify, build, and maintain strong relationships with customers and prospects to drive billed revenue in support of monthly, quarterly, and yearly revenue targets. Participate actively in outbound prospecting, Account Management, Management of the Renewal Process, Up Selling, and follow-up for targeted marketing leads.
- Schedule regular sales visits to provide appropriate coverage of assigned accounts, with input from Area Sales Director. Drive usage and adoption across the spectrum of Thomson Reuters Healthcare Solutions (Clinical Xpert and Micromedex).
- Ensure clients are aware of the capabilities of our systems and their contracted modules.

- Expansion of current relationships beyond the current corporate (host) contact, within the other decision making factors of the organizations. Create relationships and "go-to" contacts.
- Ability to work as a team and collaboratively is required.
- Team members include but are not limited to: Strategic Relationship Executive, Solutions Executive as well as additional Thomson Reuters Resources.

- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Schedule regular sales visits to provide appropriate coverage of accounts within territory, with input from Area Sales Director. Ensure adequate solution implementation and usage within-in customer accounts.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales. Other duties as assigned by Management
- Drive new sales at corporate level as well as major affiliated facilities.
- The Client Executive "owns" the entire relationship including local level, 'facility,' contacts.
- Significant growth of business is expected.
- The Client Executive is expected to deliver both one year and Multi-Year Agreements to all Current and Future Contract Opportunities.

- 100% Compliance of Salesforce.com as it pertains to use, updating of contacts and records as well as the recording of all relevant sales activity within accounts and prospective business opportunities.
- On an annual basis, construct a formal business plan for your territory, with critical focus on sales activities targeted down to the market segment and individual customer level. Ensure strong ongoing promotion of selected target products.
- Build and demonstrate outstanding knowledge of all Thomson Reuters Healthcare Provider solutions and delivery platforms in order to do a superior job of product positioning and feature/benefit selling to current Healthcare customers. Identify customers' key business & clinical challenges in order to demonstrate how Thomson Reuters Healthcare solutions will address their needs while securing support of key decision makers and stakeholders. Utilize printed materials, electronic product tutorials and training sessions with Product Directors, Area Sales Director as well as Regional Director of Hospital Sales and peers to build product knowledge.
- Participate in market development activities by identifying areas/markets within territory that are under-developed. Implement initiatives to increase market penetration and increase sales.
- Other duties as assigned by Management

.....
Qualifications

- College degree strongly preferred.
- Minimum 5 years Direct sales experience or equivalent experience required (Healthcare Information Technology or Equivalent Information Technology Sales strongly preferred)
- Demonstrated success in direct generation of revenue.
- Strong communication, interpersonal, organizational and presentation skills.
- Ability to navigate the Capital Sales Process is a necessity.
- Strong knowledge of MS Office Suite, Outlook and Customer Relationship Management Software Packages.
- Hospital/ Healthcare/ IT/ software experience desired.
....
Job: Sales
Primary Location: US-WA-Seattle
Other Locations: US-OR-Portland
Organization: Prof Healthcare Cust Sgmnt-ALL
Schedule: Full-time
Job Type: Standard
Shift: Day Job

alt-lib Suggests: Manager, Decision Support Job - Philadelphia PA, 19019- Thomson Reuters

The finance-related skillset required in this position is very specialized; but here's the basic overlap with a Librarian's skills:
- Strong project management experience.
- Ability to think and act strategically
- Strong verbal and written presentation skills (Do you realize you have an extraordinary ability to present information?) - alt-lib
- Strong organizational skills and the ability to manage multiple projects with competing demands for resources.
- Ability to interface effectively with all levels of the organization.
__________________________________________________________
Philadelphia Manager, Decision Support Job - PA, 19019

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Manager, Decision Support Job

Apply now »

Date: Jan 14, 2012

Location: Philadelphia, PA, US

Title: Manager, Decision Support
ID: ACC00004852

Description

Manager, Decision Support

This Manager level role in Decision Support is to perform analysis and validation of business and financial data reported across the TR IP&Science organization. This role monitors and reports on key performance metrics across the business. The role will help support recommendations to senior financial management on tactical issues as well as providing counsel and support to business units and department operations. The Manager, Decision Support is expected to provide project management expertise to design and implement key business initiatives.

- Validates that business decisions make good business sense and conducts the appropriate level of financial analysis.
- Gathers, prepares and analyzes financial data and metrics and provides recommendations and suggests alternative actions.
- Works closely with Strategy, Business Development, and Business teams to ensure consistency and commonality across the Finance function
- Applies knowledge of external economic, market, and business trends to ensure optimization of financial opportunities and outcomes.
- Challenges strategic concepts and validates the financial business cases for capital, growth, and project investments
- Participates in Business Process Improvement initiatives.
....

Qualifications- Four year Bachelors Degree in Finance or Accounting required.
- MBA or MBA in process plus 5-7 years progressive development and experience in applicable business roles required.
- Strong experience in financial analysis, financial modeling, planning, forecasting and management reporting.
- Strong project management experience.
- Ability to think and act strategically.
- Ability to synthesize and present complex data; Expert power user in Excel and PowerPoint
- Strong verbal and written presentation skills.
- Strong organizational skills and the ability to manage multiple projects with competing demands for resources.
- Ability to interface effectively with all levels of the organization.
- Experience using SAP, Business Objects, Cognos systems is a plus.
....

Job: Accounting and Finance
Primary Location: US-PA-Philadelphia
Organization: Prof IP & Science Finance
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 10% of the time

alt-lib Suggests: Study Associate Job - Wilmington DE, 19801 - Yoh.com

Some of the elements of this job description, that makes me include it in my suggestions:

-Set-up, populate and accurately maintain information in tracking and communication tools (e.g. IMPACT, ISSIS, Clinical Partners Portal and eRoom*) and support others in the usage of these systems.
-Initiate and maintain production of study documents, ensuring template and version compliance.
- Provide input into non-drug project work including training activities and development of procedures as needed.
- Liaise with internal and external participants and/or vendors.
- Prepare, contribute to and distribute presentation materials for meetings, newsletters and web-sites.

* these are document management systems. - alt-lib

Original post: Wilmington Study Associate Job - DE, 19801

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Study Associate Job

Apply now »

Date: Jan 3, 2012

Location: Wilmington, DE, USA

Yoh has a contract opportunity for a Study Associate to join our client located in Wilmington, DE.

Job Overview:

Participate in the coordination of and contribute to operational activities to ensure quality and consistency of deliverables to time, cost, and quality objectives from Study Specifications (SS) through study close-out activities and Clinical Study Report (CSR).

Job Responsibilities:

- Contribute to clinical study start-up, execution, close-out and reporting. - Collect, review and track regulatory and other relevant documents. - Interface with Investigators, Strategic Partners, Marketing Companies and internal staff during the collection process to support effective delivery of a study and its regulatory documents through finalization of the Clinical Study Report (CSR). - Initiate and lead the set-up of the Study Master File (SMF) including tracking of documents. - Maintain and close the SMF ensuring International Conference of Harmonisation Guidelines for Good Clinical Practice (ICH/GCP) compliance. - Initiate and maintain production of study documents, ensuring template and version compliance. - Create and/or import clinical-regulatory documents into the Global Electronic Library (GEL) according to the Global Document List (GDL) ensuring compliance with the Authoring Guide for Regulatory Documents to support publishing in GEL. - Contribute to electronic applications/submissions by handling clinical-regulatory documents according to the requested technical standards (i.e. Submission Ready Standards (SRS), supporting effective publishing and delivery to regulatory authorities). - Plan and proactively collate the administrative appendices for the CSR. - Interface with Data Management Centre and/or Data Management Enablement representatives to facilitate the delivery of study related documents. - Provide input into non-drug project work including training activities and development of procedures as needed. - Set-up, populate and accurately maintain information in tracking and communication tools (e.g. IMPACT, ISSIS, Clinical Partners Portal and eRoom) and support others in the usage of these systems. - Manage and contribute to the coordination and tracking of study materials and equipment. - Coordinate administrative tasks during the study process, audits and regulatory inspections, according to company policies and SOPs. - Lead the practical arrangements and contribute to the preparation of internal and external meetings (e.g. study team meetings, ISS review meetings, monitor meetings, Investigator meetings, etc.). - Liaise with internal and external participants and/or vendors. - Prepare, contribute to and distribute presentation materials for meetings, newsletters and web-sites.

Job Qualifications:

- Minimum 1 year experience. - Level of education that supports skills and capabilities of the position and ensures successful conduct of accountabilities/responsibilities and appropriate interactions with internal/external customers. - Proven organizational and analytical skills. - Previous administrative training/experience. - Computer proficiency. - Excellent knowledge verbal, written and presentation communication skills. - Develop working knowledge of the Clinical Study Process and an understanding of the range of working procedures relating to it, together with an understanding of the ICH/GCP guidelines. - Ability to develop advanced computer skills to increase efficiency in day-to-day tasks. - Demonstrate ability to work independently, as well as in a team environment. - Ability to prioritize and manage multiple tasks with conflicting deadlines. - Good interpersonal skills and ability to work in a team environment. - Willingness to travel both domestically and internationally. - Proactively identify risks and possible solutions. - Demonstrate analytical thinking, concern for standards, concern for impact, good team skills including cooperation, willingness to learn from others, sharing relevant information, adaptability, self-control, tenacity conflict resolution skills and the ability to influence others. - Develop knowledge of therapy area through experience and review assignment.

....
Recruiter: Daniel Barrett


Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn more about our company.


Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.


J2W: SCIENTIFIC


MONJOB


J2WNWPHA

Ref: 978274

alt-lib Suggests: Product Management Associate Job -Philadelphia PA, 19019 - Thomson Reuters

Really, a very **perfect** job for a librarian. All about analysis of the end-user experience! - alt-lib

Take a look at: Philadelphia Product Management Associate Job - PA, 19019

EXERPTS BELOW:

Product Management Associate Job

Apply now »

Date: Jan 6, 2012

Location: Philadelphia, PA, US

Title: Product Management Associate
ID: PRO00006511

Description

Product Management Associate

Main Purpose of Job:
The Scientific & Scholoary Research business of IP & Science provides research and analytic solutions, including Web of Knowledge (WoK), the "gold standard" citation database and search platform, that help scientists and researchers find, analyze, and leverage authoritative scholarly content. Customers include universities, academic and governmental research institutions, scholars and researchers, publishers, and university faculty and administrators.

Reporting to the Director Product Strategy Authoring & Collaboration, this position provides support for product management efforts in the authoring and collaboration market. Responsibilities include an understanding on the researcher workflow related to discovery and scholarly authoring efforts.:

The Product Management Associate is responsible for coordinating and tracking against the product roadmap for the Authoring & Collaboration platform and i to understand the product positioning, product features and high-level product requirements in order to support the Director and Product Manager.

The Product Management Associate, EndNote is responsible assigned products within this classification. The term "product" includes solutions containing services as well as content and software wherever that product can be sold on a repeating basis

Duties and Responsibilities:

- Support efforts for market analysis including research of customers and customer personas, the market, industry trends and the competition to help Product Management determine market problems to solve within the overall strategic focus of EndNote.
- Assist Product Management team to identify and incorporate product requirements into product roadmap, or multi-year product release plan;
- Support preparation of detailed product requirements based on market problems;
- Assist in the research phase to identify possible solutions for enhancements and new features based on customer feedback and 'best practice' user interface designs;
- Assist in coordinating beta tester program, customer surveys, market research, and other customer outreach projects;
- Support usage reporting collection and other analytical reporting as needed;
- Assist with launch and post launch activities;
- Assist in testing new product features and enhancements as needed.
....

Qualifications
Knowledge, Skills, and Abilities Required:

- Bachelor's Degree with a minimum of 2 years working experience in a marketing, technology, or related role.
- A working knowledge of technology and experience in working with technology staff;
- Experience with User Personas, or User Scenarios and working with technology through the software development life cycle process, strongly preferred;
- An understanding of professional information needs and workflow, and the value drivers for end-users and purchasers;
- Experience managing channels of customer/end user feedback and working with customers to produce well defined market problems and/or product defects;
- Experience in constructing user scenarios to meet market, using pragmatic marketing or similar practices;
- Ability to collaborate in a matrixed environment;
- Experience in writing product planning documents, including business proposition, market problem, product description, and requirements;

- Ability to prioritize and rationalize product investments in order to drive growth;

- Basic understanding of financial models and customer buying process;

- Experience in driving and monitoring commercial success of a new product or product release;

- Strong customer facing skills, ensuring they are 'at the heart of everything' we do;

- Excellen presentation skills;

- Excellent team player;

- Well organized and disciplined with regards to policy, procedures and standards;

- Excellent communication skills, including the ability to explore and assess customer needs, for product management to translate them into well-defined requirements;

- Excellent time, project management and organizational skills; setting priorities and maintaining flexibility in a changing or ambiguous, matrixed environment;

- Working knowledge of word processing, spreadsheets, database functions, Internet search and email programs, including Microsoft Access and Excel, required;

....

 

Job: Project Management
Primary Location: US-PA-Philadelphia
Organization: Prof Science - ALL
Schedule: Full-time
Job Type: Standard
Shift: Day Job

 

alt-lib Suggests: Solutions Specialist Job - Philadelphia PA, 19019 Thomson Reuters

Take a look at: Philadelphia Solutions Specialist Job - PA, 19019

EXCERPTS BELOW:

Solutions Specialist Job

Apply now »

Date: Jan 6, 2012

Location: Philadelphia, PA, US

Title: Solutions Specialist
ID: SAL00006861

Description

Solutions Specialist

Our life sciences knowledge and information are essential for drug companies to discover new drugs and get them to market faster, for researchers to find relevant papers and know what's newly published in their subject, and for businesses to optimize their intellectual property and find competitive intelligence.

Main Purpose for a Job:
We are looking for a Solution Specialist with a strong background in pharmaceutical regulatory procedures and requirements, who will be responsible for pre and post sales support of our IDRAC and other related products and services within the Life Sciences portfolio.

Primary job responsibilities include technical and scientific demonstrations to customers (pharmaceutical companies, biotech, academics), customer support, customer visits, training and presentations at scientific and industry meetings.

The Solution Specialist is to be motivated and articulate individual who can quickly learn and demonstrate various software tools with a high level of scientific and technical expertise. The position demands a great level of flexibility and "on-the-fly" thinking in order to relate IDRAC and Thomson Reuters Cortellis for Regulatory Intelligence tools and philosophy to professionals and academics of diverse backgrounds.

The role holder will have the ability to demonstrate fluid reasoning skills by applying the most relevant scientific and technical knowledge at any level of drug discovery, development, safety assessment, worldwide regulatory requirements and guidelines and commercialization.

....

QualificationsRole responsibilities:

Pre and Post Sales Support

- Help Sales by articulating the benefits of the Life Science products to customers with a particular focus on the IDRAC and Cortellis for Regulatory Intelligence.
- Participate in presales activities including: gathering and responding to technical questions, product presentations and sharing of best practices.
- Supporting the sales cycle for the product portfolio of Life Sciences.
- Understand how to tailor presentations to economic, technical and user buyers.
- Identify opportunities and work closely with the account teams in order to maintain and further develop client satisfaction and retention.
- Proactively initiate, design and deliver workshops and events for customers and prospects.
- Provide onsite and web-based demonstrations, training and workshops in support of sales activities to clients.
- Contribute to the development and enhancement of training and sales support materials and strategies.
- Participate in multi-client technical conferences and trade shows.
- Provide feedback to product management and sales on clients' use of products, and additional service needs.
- Deliver and organize workflow based training sessions for customers.
- Use CRM as an activity planning tool and to capture all client related activity.
- Offer strong customer service skills as demonstrated by ability to anticipate and meet customer needs and build relationships.
- Work on case studies and develop application notes

Knowledge, Skills, and Abilities Required:

- Strong background and depth of knowledge in drug regulatory procedures and processes.
- Basic knowledge and understanding of drug development lifecycle.
- Grounding in a comparable role.
- Excellent oral and written communication and presentational skills.
- General computer aptitude and quick software learning skills is an absolute must.
- Candidate should be an efficient multi-tasker, as he/she will be working in a very high-pace, dynamic environment.
- Ability to gain and retain customer confidence and respect.
- Good time management skills to plan and prioritize workload and demands.
- Ability to work with remote cross-functional and cross-cultural teams.
- Builds strong relationships internally and externally with core stakeholders.
- Customer focused and an active listener.
- Consistently delivers on commitments.

Qualifications and languages:

- Bachelor's of Science in Business, Biology, Chemistry or related fields.
- Preferably a minimum of 2 years experience in a global regulatory affairs environment.
- Experience with IDRAC and/or other similar products/competitors.
- Additional language skills is a plus.

Apply now »

...

Job: Sales
Primary Location: US-PA-Philadelphia
Other Locations: US-MA-Boston
Organization: Prof Science - ALL
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 50% of the time

alt-lib Suggests: Product Manager, Web Services & Usage Job - Philadelphia PA, 19019- Thomson Reuters

Philadelphia Product Manager, Web Services & Usage Job - PA, 19019

Remember: in any setting, there are clients needing your knowledge of how to obtain, analyse, and manage relavent information. For example, look at item #10 in the job description below - it tells us that we librarians have the right skills and knowledge for positions such as this. -alt-lib

EXCERPTS FOLLOW:

Product Manager, Web Services & Usage Job

Apply now »

Date: Jan 6, 2012

Location: Philadelphia, PA, US

Title: Product Manager, Web Services & Usage
ID: PRO00006513

Description

Web Services & Usage Manager

Main Purpose of Job:
The Scientific & Scholarly Research business of IP & Science provides research and analytic solutions, including Web of Knowledge (WoK), the "gold standard" citation database and search platform, that help scientists and researchers find, analyze, and leverage authoritative scholarly content. Customers include universities, academic and governmental research institutions, scholars and researchers, publishers, and university faculty and administrators.

Reporting to the Director Product Strategy, Search & Discovery as part of the Practice of Science Product & Market Strategy organization, the Product Manager, Web Services & Usage will be responsible for indentifying, developing and driving the organizations web services strategy. This role will be responsible for understanding the current and future market needs and developing a web services strategy and usage data commercialization strategy that will deliver revenue growth for the organization. The Web Services Product Manager is accountable for product ROI and must coordinate a cross-functional team to identify specific investment prioritization recommendations which optimize limited resources to maximize revenue and customer satisfaction

In addition this role will be responsible for managing the Customer Usage & Analytics Manager ensuring the organization is able to better understand its clients and to identify trends in the market and business opportunities. Key responsibilities will include customer segmentation, data preparation, analysis, statistical modeling and profiling.

Duties and Responsibilities:

1. Understand and articulate market opportunity in order to drive web services strategy both within the practice of science and the business of science.
2. Encourage sales, customer, prospect and user feedback. Establish a continuous dialogue with customers and other intelligence about the market segment.
3. Understand and develop the distinctive competence of the organisations unique abilities to deliver value to the market in the context of industry trends and competitive landscape.
4. Illustrate, drive and own the vision and key phases of the product roadmap, ensuring prioritisation of product development investments, leveraging customer and user feedback and analysis to direct prioritisation of enhancements to support customer satisfaction, increased usage and other business goals.
5. Manages data mining, research and analysis of client, sales and financial data and overseeing detailed reports to support Product Strategy, Sales or Marketing in their activities.
6. Define repeatable usage reports at a product or client level for both scheduled and ad-hoc reporting activities.
7. Track, analyze and report on product performance.
8. Interact with product strategy, finance, sales and marketing to understand their research or intelligence needs, and provide trend reports, analysis, and insights as required.
9. Maintain and enhance systems and databases used to manipulate data and information.
10. Produce non-standard reports to answer ad-hoc and standard requests.

...

Qualifications
Knowledge, Skills, and Abilities Required:

- Bachelor's Degree with a mimimum of 3 years professional work experience in a technology, science, or product marketing related role.
- Product strategy and commercialization skills.
- A strong technical background and expertise in working with web services and usage data.
- A strong understanding of professional information needs, and the value drivers for end-users and purchasers.
- Experience in discovering unmet needs in a particular market and proposing innovative solutions.
- Proficient in database tools (writing database queries) and statistical analysis tools and MS Office. Advanced Excel with a preference for experience in using specialist data mining tools.
- Strong analytical skills and experience in data collection and qualitative/quantitative research and analysis.
- Ability to work in a matrixed and global environment, ensuring effective collaboration internally.
- Strong attention to detail and accuracy with the ability to handle, prioritize and oversee projects to completion.
- Strong written and verbal communication skills with ability to interact effectively with internal clients.
- Strong presentational skills with a high degree of comfort of engaging with internal stakeholders up to the Scientific & Scholarly Leadership Team.
- To take responsibility for identifying training and developmental needs for you and your team on an on-going basis.
- To make positive efforts to promote personal safety and that of others by taking reasonable care at work, by carrying out the requirements of the law or following recognised codes of practice provided or advised by management to ensure safe working practices.
- To undertake any other reasonable duties as requested by your line manager/director on a permanent or temporary basis.
- Ability to foresee, interpret and rapidly respond to market changes by adjusting strategies and realigning priorities accordingly.

...
Job: Product Management
Primary Location: US-PA-Philadelphia
Organization: Prof Science - ALL
Schedule: Full-time
Job Type: Standard
Shift: Day Job

alt-lib Suggests: Product Manager, Web of Knowledge Job -Philadelphia PA, 19019 - Thomson Reuters

Really, this is such a perfect position for any librarian who has managed a library where Web of Knowledge was part of the suite of online services offered.

IMHO, that would be **many** of us... at least those of us who were involved in putting end-user accessible online information services together, 'round about ten years ago.

With so many "free" alternatives encroaching on it's traditional end-user market, WoK is in trouble now, and needs our input. I hope a librarian gets this position. - alt-lib

Philadelphia Product Manager, Web of Knowledge Job - PA, 19019

[EXCERPTS FOLLOW]

Product Manager, Web of Knowledge Job

Apply now »

Date: Jan 6, 2012

Location: Philadelphia, PA, US

Title: Product Manager, Web of Knowledge
ID: PRO00006510

Description

Manager, Platform Production

Main Purpose of Job:
The Scientific & Scholarly Research business of IP & Science provides research and analytic solutions, including Web of Knowledge (WoK), the "gold standard" citation database and search platform, that help scientists and researchers find, analyze, and leverage authoritative scholarly content. Customers include universities, academic and governmental research institutions, scholars and researchers, publishers, and university faculty and administrators.

The Product Manager is responsible for identifying the future roadmap of our Search & Discovery platform, balancing market opportunity and competitive risks. The primary responsibility is to understand the market and represent these market needs across the organization - typically in the form of product positioning, product features and high-level product requirements. The Product Manager is accountable for product ROI and must coordinate a cross-functional team to identify specific investment prioritization recommendations which optimize limited resources to maximize revenue and customer satisfaction. A Product Manager is generally responsible for a functional area over a lifecycle, including recommendations for new products as well as sunset of existing products.

The Product Manager is responsible for existing and named new products within this classification. The term "product" includes solutions containing services as well as content and software wherever that product can be sold on a repeating basis

Duties and Responsibilities:

1. Understand current users, buyers and evaluators to discover market problems and needs in order to translate implications to technical innovations that will grow market share.
2. Encourage sales, customer, prospect and user feedback. Establish a continuous dialogue with customers and other intelligence about the market segment.
3. Understand and develop the distinctive competence of the organisations unique abilities to deliver value to the market in the context of industry trends and competitive landscape.
4. Illustrate, drive and own the vision and key phases of the product roadmap, ensuring prioritisation of product development investments, leveraging customer and user feedback and analysis to direct prioritisation of enhancements to support customer satisfaction, increased usage and other business goals.
5. Integrate products into a coherent portfolio of products focused on the market. Develop business plans, positioning documentation, buying process, market requirements and marketing plan in order to drive future investment decisions.
6. Work in collaboration with Strategic Marketing to develop go-to-market strategies to ensure customer acquisition, customer retention and product profitability.
7. Create product assessments and SWOT analysis relative to competitors and industry trends.
8. Own and develop the business plan articulating what was learned from the market and quantifying the risk, including a financial model.
9. Review or contribute to functional specification, requirements, prototypes and early product versions to ensure ability to meet market goals and obtain customer acceptance.
10. Assess outcome of new product releases and report to senior management.
11. Identify the most effective way to deliver a complete solution to meet the markets needs, including partnership opportunities and maintain effective relationships in order to drive future growth.

....

 

Qualifications
Knowledge, Skills, and Abilities Required:

- Bachelor's Degree with a minimum of 3 years professional work experience in a business to business product environment.
- A strong technical background and experience in working with technology.
- A strong understanding of professional information needs, and the value drivers for end-users and purchasers.
- Experience in discovering unmet needs in a particular market and proposing innovative solutions, using pragmatic marketing or similar practices.
- Excellent consensus building and facilitation skills.
- Ability to collaborate in a matrixed environment.
- Significant experience in writing and presenting business plans in order to gain investment.
- Ability to prioritize and rationalize product investments in order to drive growth.
- Strong financial and business acumen.
- Experience in driving and monitoring commercial success of a new product or product release.
- Excellent customer facing skills, ensuring they are 'at the heart of everything' we do.
- Excellent team player.
- Well organized and disciplined with regards to policy, procedures and standards.
....

Job: Product Management
Primary Location: US-PA-Philadelphia
Organization: Prof Science - ALL
Schedule: Full-time
Job Type: Standard
Shift: Day Job

alt-lib Suggests:Regulatory Publications Associate Job -Wilmington DE, 19801- Yoh.com (Contract)

Here's some examples of how a librarian's skills fit into this position:

Requirement: Collect necessary information and requirements from the submission team.
Skill: Reference Interview
Requrement: Compile and publish regulatory submissions in accordance with current standards and processes using agreed upon tools.
Skill: Document management.. (wide variety of skills in this one, all of which we have.)
Requirement: Ensure printing and distribution of regulatory submissions, paper and electronic, to all concerned markets, as required.
Skill: Information Management
Requirement: Perform searches on submission life-cycle information, as required.
Skill: Advanced Information Retrieval
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Wilmington Regulatory Publications Associate Job - DE, 19801

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Regulatory Publications Associate Job

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Date: Jan 10, 2012

Location: Wilmington, DE, USA

Yoh has a contract opportunity for a Regulatory Publications Associate to join our client in Wilmington, DE.

Job Responsibilities:

- Effectively communicate submission format requirements to the submission team. - Collect necessary information and requirements from the submission team. - Compile and publish regulatory submissions in accordance with current standards and processes using agreed upon tools. - Manage assigned regulatory status information for assigned markets. - Ensure printing and distribution of regulatory submissions, paper and electronic, to all concerned markets, as required. - Analyze submissions, track and record life-cycle information in accordance with standards. - Perform searches on submission life-cycle information, as required. - Take responsibility for and ensure regulatory submissions meet all mandatory health authority validation requirements. - Participate on project teams (e.g., skill work, standards, or harmonization).

Job Qualifications:

- University degree or relevant experience - Regulatory Publications experience is required - Strong computer skills

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Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn more about our company.


Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.


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