Sent: Monday, January 30, 2012 4:33 PM
Subject: Job Opening - IEEE Client Service and University Partnership Program Manager for Latin America
Apologies in advance for cross-posting this message.
I have an opening for a full-time telecommuter. The employee will be based in the U.S., near a major airport with good connections to Latin America. Spanish and English fluency is required.
The Client Services & University Partnership Program Manager will develop and implement programs and events that build customer relationships and drive IEEE usage and awareness for user communities, including librarians, engineers, researchers, students and faculty. The IEEE Client Services team has representation for most major geographic regions, except for the underserved and developing countries in Latin America. This position is responsible in developing stronger ties and providing better training and awareness among our target communities in this region, resulting in continuous sales and usage growth.
Essential functions include but are not limited to:
Train, and raise awareness to librarians, end-users, regional sales staff and dealers on effective use of IEEE electronic information products through on-site visits, phone support, email support, and internet conferencing; Support initiatives and information needs of one or more IEEE Student Branches selected to participate in the University Partnership program.to build brand awareness and loyalty; Provide customer feedback on product content and functionality to be incorporated into the product development improvement process
A Masters in Library/Information Sciences is required. An Engineering degree is desirable. The applicant must be able to converse easily and present for large groups in both Spanish and English. Portuguese knowledge is desirable. Experience working in a corporate or academic research library is helpful. In-depth understanding of the library market for high-end electronic subscription products is preferred. Training experience, comfort with electronic information products, and ability to demonstrate products one-on-one or for large audiences, both in-person and online are critical. Excellent online searching skills and strong ability to create and explain complex search queries and search methodologies is preferred.
IEEE: Advancing Technology for Humanity
More information and online application: https://home.eease.com/recruit2/?id=1190661&t=1 More about the IEEE Client Services team: http://www.ieee.org/publications_standards/publications/subscriptions/clientservices/client_team.html Please contact me if there are any questions. Rachel Rachel Berrington
Manager, IEEE Client Services
r.berrington ! AT ! ieee.org