This blog is intended to capture real-life examples of librarians who have found positions in alternative career paths. It will also be used to recommend job openings found on the web, that are applicable non-traditional library roles. Specifically, I mean positions that utilize our unique combination of skills in information management, customer service, research/reference/information retrieval, and analysis.
Sunday, February 5, 2012
alt-lib Suggests: Director, Product Strategy Search & Discovery Job -Philadelphia PA, 19019
New from Thomson Reuters and very relevant!: Philadelphia Director, Product Strategy Search & Discovery Job - PA, 19019
alt-lib Suggests: Product Manager, Web Services & Usage Job -Philadelphia PA, 19019
This may be very similar to other Thomson Reuters positions I have already posted; but this contains a new date, so I am passing it along: Philadelphia Product Manager, Web Services & Usage Job - PA, 19019
Labels:
product management
Location:
Philadelphia, PA 19019, USA
alt-lib Suggests: Product Manager, Web of Knowledge Job - Philadelphia PA, 19019
This seems very similar to positions I have posted here already; yet it has a new posting date, so I am passing it along : Philadelphia Product Manager, Web of Knowledge Job - PA, 19019
Labels:
product management
Location:
Philadelphia, PA, USA
alt-lib Suggests: Product Management Associate Job - Philadelphia PA, 19019
This seems it could be a duplicate of previous Thomson Reuters positions I have posted; but the date on it is new, so I am passing it along: Philadelphia Product Management Associate Job - PA, 19019
Labels:
product management
Location:
Philadelphia, PA, USA
alt-lib Suggests: Test Lead Job - Wilmington DE, 19801
This is an information and process job. If you have HR experience, or training/education, or decision support experience, consider it: Wilmington Test Lead Job - DE, 19801
Labels:
hr,
human resources,
Testing,
training
Location:
Wilmington, DE, USA
alt-lib Suggests: Clinical Research Manager Job - Wilmington DE, 19801
MD not required for this one, so I'm suggesting it for anyone with healthcare/hospital/medical devicemaker/pharma background (and library experience, of course) : Wilmington Clinical Research Manager Job - DE, 19801
alt-lib Suggests: Project Manager, Quality Control Job - Philadelphia PA, 19130
Labels:
Project Manager,
quality
Location:
Philadelphia, PA, USA
Monday, January 30, 2012
IEEE Client Service and University Partnership Program Manager for Latin America
From: eldnet-l-bounces
Sent: Monday, January 30, 2012 4:33 PM
To: ELDnet-l
Subject: Job Opening - IEEE Client Service and University Partnership Program Manager for Latin America
Sent: Monday, January 30, 2012 4:33 PM
To: ELDnet-l
Subject: Job Opening - IEEE Client Service and University Partnership Program Manager for Latin America
Hello!
Apologies in advance for cross-posting this message.
I have an opening for a full-time telecommuter. The employee will be based in the U.S., near a major airport with good connections to Latin America. Spanish and English fluency is required.
The Client Services & University Partnership Program Manager will develop and implement programs and events that build customer relationships and drive IEEE usage and awareness for user communities, including librarians, engineers, researchers, students and faculty. The IEEE Client Services team has representation for most major geographic regions, except for the underserved and developing countries in Latin America. This position is responsible in developing stronger ties and providing better training and awareness among our target communities in this region, resulting in continuous sales and usage growth. Essential functions include but are not limited to: Train, and raise awareness to librarians, end-users, regional sales staff and dealers on effective use of IEEE electronic information products through on-site visits, phone support, email support, and internet conferencing; Support initiatives and information needs of one or more IEEE Student Branches selected to participate in the University Partnership program.to build brand awareness and loyalty; Provide customer feedback on product content and functionality to be incorporated into the product development improvement process Requirements: A Masters in Library/Information Sciences is required. An Engineering degree is desirable. The applicant must be able to converse easily and present for large groups in both Spanish and English. Portuguese knowledge is desirable. Experience working in a corporate or academic research library is helpful. In-depth understanding of the library market for high-end electronic subscription products is preferred. Training experience, comfort with electronic information products, and ability to demonstrate products one-on-one or for large audiences, both in-person and online are critical. Excellent online searching skills and strong ability to create and explain complex search queries and search methodologies is preferred. |
http://www.ieee.org/go/clientservices
____________________________________________
IEEE: Advancing Technology for Humanity
More information and online application: https://home.eease.com/recruit2/?id=1190661&t=1 More about the IEEE Client Services team: http://www.ieee.org/publications_standards/publications/subscriptions/clientservices/client_team.html Please contact me if there are any questions. Rachel Rachel Berrington
Manager, IEEE Client Services
r.berrington ! AT ! ieee.org
Oregon Office.
Labels:
client consultant,
Engineering,
faculty,
IEEE,
portuguese,
spanish,
student,
subscription,
university
Location:
Latin America
Saturday, January 28, 2012
alt-lib suggests: Dir Ops Quality Management - Elsevier (LexisNexis)
This position is about information management, at it's core. A librarian's project management/systems analysis background would be very applicable. If you happen to have completed Six Sigma certification, that would a great plus, too. -alt-lib
Dir Ops Quality Management: Click the link to apply
This position reports into the Operations Programs & Shared Services organization and exists to drive the definition and implementation of best-in-class, cutting edge quality principles, processes and overall quality strategy for certain functional areas within LexisNexis L&P Operations. Responsibilities include working closely with various teams and SME's to understand quality requirements and translating those into a common methodology across operations to effectively measure, track and communicate quality. The Director is expected to keep abreast of external developments in the quality field, to identify best-in-class quality processes, and establish customer experienced based quality metrics. The Director of Ops Quality Management must have excellent management skills, strong leadership skills and savvy negotiating abilities in facilitating business partners through setting appropriate quality metrics.
Dir Ops Quality Management: Click the link to apply
Dir Ops Quality Management-LEX005WL
LexisNexis : NA-United States-Ohio
Description
This position reports into the Operations Programs & Shared Services organization and exists to drive the definition and implementation of best-in-class, cutting edge quality principles, processes and overall quality strategy for certain functional areas within LexisNexis L&P Operations. Responsibilities include working closely with various teams and SME's to understand quality requirements and translating those into a common methodology across operations to effectively measure, track and communicate quality. The Director is expected to keep abreast of external developments in the quality field, to identify best-in-class quality processes, and establish customer experienced based quality metrics. The Director of Ops Quality Management must have excellent management skills, strong leadership skills and savvy negotiating abilities in facilitating business partners through setting appropriate quality metrics.
- Define, implement and govern a Quality Management System (QMS) across key functions in Operations that focuses on QA/QC strategies, standards, policies & best practices.
- Collaborate with the functional areas to continuously improve Operations quality while exerting strong leadership to successfully influence key stakeholders in the adoption of best-in-class quality processes.
- Partner, where appropriate, with functional leaders to ensure outsourcing partners deliver on specified levels of service and quality.
- Provide quality leadership and reporting Operations that spans multiple geographic locations (US and global) to meet quality deliverables.
- Responsible for continuous improvements to quality programs that focus on customer-defined product quality to ensure delivery of quality products/services, improved performance and reduced cost.
- Establish performance measurements and benchmarks and utilize them to monitor, analyze and report on performance trends.
- Facilitate & assist with complex Root Cause Analysis (RCA) to identify and implement corrective action plans to reduce defects and minimize variations in outputs.
- Participate in the definition of business requirements, project support and prioritization for content expansion, Lexis Advance and other key projects.
- Drive a culture that ensures prompt decision-making, encourages innovation, drives initiative and respects/rewards its team members.
- Where applicable, manage and lead direct reports to ensure that the team meets or exceeds all objectives, quality levels, production levels, and project expectations while providing development opportunities, increasing morale and promoting employee engagement.
- Support business unit financial objectives.
- Support the LexisNexis mission and strategy by setting appropriate tone and policy.
- Lead by example and model good behavior.
- Establish partnering relationships and retain open communication lines with key stakeholders
LexisNexis is a leading global provider of content-enabled workflow solutions designed specifically for professionals in the legal, risk management, corporate, government, law enforcement, accounting, and academic markets. LexisNexis originally pioneered online information with its Lexis� and Nexis� services. A member of Reed Elsevier [NYSE: ENL; NYSE: RUK] (www.reedelsevier.com ), LexisNexis serves customers in more than 100 countries with 15,000 employees worldwide.
Qualifications
- Undergraduate degree required; MBA preferred or equivalent combination of educational achievement and experience.
- Requires 5-7 years of relevant work experience, including at least 5 years of management/leadership experience.
- Highly developed leadership, implementation, organizational, interpersonal, communication and project management skills required.
- Ability to effectively lead in a globally distributed, matrix organization.
- Demonstrated ability to lead, manage, mentor and develop teams.
- Ability to make appropriate high level decisions with little oversight or direction.
- Team building and project leadership skills with the ability to influence others to accomplish objectives and form a collaborative working relationship a must.
- Demonstrated ability to accept and implement change.
- Must be able to clearly leverage leading quality principles to develop innovative quality programs based on business and customer needs, as well as coach and lead team members in developing appropriate programs.
- Ability to comprehend complex technical, process or product relationships.
- Possess strong analytical and quantitative skills to analyze data.
alt-lib suggests: Dir Privacy and Communications- Elsevier (Lexis-Nexis)
This would be a great opportunity for a law librarian; that is, someone who has a JD in additition to a Library/Info Science degree. -alt-lib
Dir Privacy and Communications: Click the link to apply
Dir Privacy and Communications-LEX005RL
LexisNexis : NA-United States Primary responsibility for ensuring that LexisNexis's business units and corporate staff are in compliance with LexisNexis privacy and compliance policies, including regulatory, legal, and contractual compliance. The Director Privacy and Communications will ensure that the company privacy and compliance policies are monitored and measured. They will take cases of non-compliance to senior leadership and advise leadership on recommended actions. Manages key compliance processes designed to monitor ongoing compliance with privacy laws, regulatory requirements, and LexisNexis policies, procedures, and standards. Conduct company-wide audits designed to monitor legal and regulatory compliance, compliance with corporate policies and procedures, and compliance with privacy and regulatory requirements.30% Directs and manages company-wide bi-annual privacy policy audits for over 5,000 LexisNexis-owned URLs. Directs and manages company-wide audits of LexisNexis compliance with the Children's Online Privacy Protection Act (COPPA). Detect cases of non-compliance and adjudicate, advising senior leadership on appropriate follow-up actions. Coordinate with Legal, Business Units, Marketing and IT as required. Track follow-up activities through completion and document final results. Prepare reports and supporting documentation to demonstrate compliance with privacy laws, regulatory requirements, and LexisNexis policies, procedures, and standards.20% Under the direction of the Senior Director Privacy and Communications, and in coordination with outside counsel, Legal, Business Unit representatives, Corporate Communications and others, ensure that all required communication to the external stakeholders regarding privacy policies is drafted, undergoes appropriate review and comment and is transmitted within specified timeframes.20% Research, design, and modify on an on-going basis the structure and policies of privacy, compliance and communication programs. Work with the PSCO team to identify gaps in privacy policy processes and procedures, including data collection and presentation of each of the Business Units' privacy practices on the Internet. Identify strategies to fill gaps consistent with relevant legal and regulatory requirements, as well as industry best practices.20% Develop and review LexisNexis privacy and compliance policies to ensure full understanding of purpose, objectives, and rationale behind such policies and consistency with legal and regulatory requirements, as well as contractual requirements. Receive, process, and address questions from customers and employees on LexisNexis privacy and compliance programs. Work closely with Outside Counsel, Legal, and other PSCO team members to develop communications to educate employees, customers, consumers, privacy advocates and civil liberties groups, media, Congressional interests, government entities, and the public on LexisNexis compliance and privacy policies. 10% Develop and execute privacy practice standards review process for the company and provide QA support and expertise across the PSCO to ensure on-time and efficient delivery of high quality audit and compliance deliverables.LexisNexis is a leading global provider of content-enabled workflow solutions designed specifically for professionals in the legal, risk management, corporate, government, law enforcement, accounting, and academic markets. LexisNexis originally pioneered online information with its Lexis and Nexis services. A member of Reed Elsevier [NYSE: ENL; NYSE: RUK] (www.reedelsevier.com ), LexisNexis serves customers in more than 100 countries with 15,000 employees worldwide. |
Director, Business Development, Federal Healthcare (Home Based VA, MD DC)
If you have prior experience in the health sector, preferably for the Medicaid/Medicare programs, Veteran's Administration or with a major health insurer, you might be interested in applying for this position. (Emphasis added below). -alt-lib
Director, Business Development, Federal Healthcare (Home Based VA, MD DC): Click the link to apply
Director, Business Development, Federal Healthcare (Home Based VA, MD DC): Click the link to apply
Director, Business Development, Federal Healthcare (Home Based VA, MD DC)-LN 000IU
LexisNexis : NA-United States-District of Columbia
Description
Basic Job Function
Responsible for business development and revenue generation for healthcare related opportunities within the Federal Government. Duties include the development and execution of business capture strategy for key agencies such as the Department of Health and Human Services, the Veteran's Administration, Military Health Systems, and health-related opportunities within other agencies; identification of new business opportunities; development and management of key partner relationships in coordination with the Director of Strategic Alliances; identification and communication of product, marketing, government affairs, and other resource needs to the appropriate business units; close coordination with the LN Risk Government unit sales team and other business units across the Reed-Elsevier group of companies; and communication of strategic vision and tactical progress to leadership. This position reports to the Director of Government Healthcare.
Accountabilities:
- Strategic Planning: Work with the LN Government team, LN Healthcare Group, and other LexisNexis/Reed Elsevier business units in planning and implementing account and partner strategy to maximize revenue and long-term viability of developing market area within Federal Government. Communicate market needs to solution development and strategy teams. Help develop market business cases, revenue forecasts, and positioning documents. Communicate market direction(s) to team and senior management. Coordinate with other relationship touch points from within other parts of RE. Prepare senior level presentations and implementation plans for customers. Work with marketing to create Marketing Plans, Buyer Personas, Success Stories, White Papers and Competitive Analysis that will help generate revenue.
- Customer Requirements: Develop and build on key customer relationships, and establish consultative presence within key segments. Grow LN knowledge of customer workflow, pain points, strategic goals, program history, political environment, etc. Develop relationships with key personnel, decision makers, and executive leadership.
- Product Pricing: Support the development of pricing for new and existing solutions. Evaluate strategic customer offerings and determine appropriate customer targeting.
- Customer proposal, contract, and pricing management: Directly manage responses to customer RFPs and RFIs, with the support of the Healthcare Procurement Manager. Lead the development of responses to major strategic opportunities. Identify and develop maintain 3rd party relationships and generate new business opportunities based on market need.
- Meet or exceed revenue objectives.
Qualifications
Qualifications:
- BS/BA required
- 10 years proven business development/account management experience, with significant experience in the Federal Government space.
- Experience with the Department of Health and Human Services and more specifically the Centers for Medicare and Medicaid Services (CMS). Ideal candidates will have knowledge of current CMS initiatives, personnel, and programs, particularly the Center for Program Integrity. Candidates who also have experience with the Veteran's Administration and/or Military Health Systems will be preferred.
- Knowledge of healthcare-related fraud waste and abuse, identity management, and information exchange initiatives and activities
- Strong oral and written communication skills as well as presentation skills.
- Strong organizational and forecasting skills.
- Understanding of the government customer, their challenges, procurement and bids process and the ability to quickly develop an in-depth understanding of LexisNexis Healthcare solutions and how they apply to the customer's needs.
- Demonstrate outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical (PC and applications) knowledge. Able to set strategy and coordinate across multiple business units to accomplishing mutual goals.
- This position requires travel which includes overnight travel
Labels:
competitive awareness,
Healthcare,
Strategy
Location:
Washington, DC, USA
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eProduct Specialist, MCS
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GEIS Program Manager
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