Good catch for a librarian: Philadelphia Director, Product Strategy Search & Discovery Job - PA, 19019
Showing posts with label Product Development. Show all posts
Showing posts with label Product Development. Show all posts
Wednesday, March 7, 2012
alt-lib Suggests: Director, Product Strategy Search & Discovery Job - Philadelphia PA, 19019
Saturday, February 25, 2012
Sunday, February 5, 2012
alt-lib Suggests: Director, Product Strategy Search & Discovery Job -Philadelphia PA, 19019
New from Thomson Reuters and very relevant!: Philadelphia Director, Product Strategy Search & Discovery Job - PA, 19019
Saturday, January 21, 2012
alt-lib Suggests: Product Manager, Web Services & Usage Job - Philadelphia PA, 19019- Thomson Reuters
Philadelphia Product Manager, Web Services & Usage Job - PA, 19019
Remember: in any setting, there are clients needing your knowledge of how to obtain, analyse, and manage relavent information. For example, look at item #10 in the job description below - it tells us that we librarians have the right skills and knowledge for positions such as this. -alt-lib
EXCERPTS FOLLOW:
Title: Product Manager, Web Services & Usage
ID: PRO00006513
Description
Web Services & Usage Manager
Main Purpose of Job:
The Scientific & Scholarly Research business of IP & Science provides research and analytic solutions, including Web of Knowledge (WoK), the "gold standard" citation database and search platform, that help scientists and researchers find, analyze, and leverage authoritative scholarly content. Customers include universities, academic and governmental research institutions, scholars and researchers, publishers, and university faculty and administrators.
Reporting to the Director Product Strategy, Search & Discovery as part of the Practice of Science Product & Market Strategy organization, the Product Manager, Web Services & Usage will be responsible for indentifying, developing and driving the organizations web services strategy. This role will be responsible for understanding the current and future market needs and developing a web services strategy and usage data commercialization strategy that will deliver revenue growth for the organization. The Web Services Product Manager is accountable for product ROI and must coordinate a cross-functional team to identify specific investment prioritization recommendations which optimize limited resources to maximize revenue and customer satisfaction
In addition this role will be responsible for managing the Customer Usage & Analytics Manager ensuring the organization is able to better understand its clients and to identify trends in the market and business opportunities. Key responsibilities will include customer segmentation, data preparation, analysis, statistical modeling and profiling.
Duties and Responsibilities:
1. Understand and articulate market opportunity in order to drive web services strategy both within the practice of science and the business of science.
2. Encourage sales, customer, prospect and user feedback. Establish a continuous dialogue with customers and other intelligence about the market segment.
3. Understand and develop the distinctive competence of the organisations unique abilities to deliver value to the market in the context of industry trends and competitive landscape.
4. Illustrate, drive and own the vision and key phases of the product roadmap, ensuring prioritisation of product development investments, leveraging customer and user feedback and analysis to direct prioritisation of enhancements to support customer satisfaction, increased usage and other business goals.
5. Manages data mining, research and analysis of client, sales and financial data and overseeing detailed reports to support Product Strategy, Sales or Marketing in their activities.
6. Define repeatable usage reports at a product or client level for both scheduled and ad-hoc reporting activities.
7. Track, analyze and report on product performance.
8. Interact with product strategy, finance, sales and marketing to understand their research or intelligence needs, and provide trend reports, analysis, and insights as required.
9. Maintain and enhance systems and databases used to manipulate data and information.
10. Produce non-standard reports to answer ad-hoc and standard requests.
...
Remember: in any setting, there are clients needing your knowledge of how to obtain, analyse, and manage relavent information. For example, look at item #10 in the job description below - it tells us that we librarians have the right skills and knowledge for positions such as this. -alt-lib
EXCERPTS FOLLOW:
Product Manager, Web Services & Usage Job
Date: Jan 6, 2012
Location: Philadelphia, PA, US
Title: Product Manager, Web Services & Usage
ID: PRO00006513
Description
Web Services & Usage Manager
Main Purpose of Job:
The Scientific & Scholarly Research business of IP & Science provides research and analytic solutions, including Web of Knowledge (WoK), the "gold standard" citation database and search platform, that help scientists and researchers find, analyze, and leverage authoritative scholarly content. Customers include universities, academic and governmental research institutions, scholars and researchers, publishers, and university faculty and administrators.
Reporting to the Director Product Strategy, Search & Discovery as part of the Practice of Science Product & Market Strategy organization, the Product Manager, Web Services & Usage will be responsible for indentifying, developing and driving the organizations web services strategy. This role will be responsible for understanding the current and future market needs and developing a web services strategy and usage data commercialization strategy that will deliver revenue growth for the organization. The Web Services Product Manager is accountable for product ROI and must coordinate a cross-functional team to identify specific investment prioritization recommendations which optimize limited resources to maximize revenue and customer satisfaction
In addition this role will be responsible for managing the Customer Usage & Analytics Manager ensuring the organization is able to better understand its clients and to identify trends in the market and business opportunities. Key responsibilities will include customer segmentation, data preparation, analysis, statistical modeling and profiling.
Duties and Responsibilities:
1. Understand and articulate market opportunity in order to drive web services strategy both within the practice of science and the business of science.
2. Encourage sales, customer, prospect and user feedback. Establish a continuous dialogue with customers and other intelligence about the market segment.
3. Understand and develop the distinctive competence of the organisations unique abilities to deliver value to the market in the context of industry trends and competitive landscape.
4. Illustrate, drive and own the vision and key phases of the product roadmap, ensuring prioritisation of product development investments, leveraging customer and user feedback and analysis to direct prioritisation of enhancements to support customer satisfaction, increased usage and other business goals.
5. Manages data mining, research and analysis of client, sales and financial data and overseeing detailed reports to support Product Strategy, Sales or Marketing in their activities.
6. Define repeatable usage reports at a product or client level for both scheduled and ad-hoc reporting activities.
7. Track, analyze and report on product performance.
8. Interact with product strategy, finance, sales and marketing to understand their research or intelligence needs, and provide trend reports, analysis, and insights as required.
9. Maintain and enhance systems and databases used to manipulate data and information.
10. Produce non-standard reports to answer ad-hoc and standard requests.
...
Qualifications
Knowledge, Skills, and Abilities Required:
- Bachelor's Degree with a mimimum of 3 years professional work experience in a technology, science, or product marketing related role.
- Product strategy and commercialization skills.
- A strong technical background and expertise in working with web services and usage data.
- A strong understanding of professional information needs, and the value drivers for end-users and purchasers.
- Experience in discovering unmet needs in a particular market and proposing innovative solutions.
- Proficient in database tools (writing database queries) and statistical analysis tools and MS Office. Advanced Excel with a preference for experience in using specialist data mining tools.
- Strong analytical skills and experience in data collection and qualitative/quantitative research and analysis.
- Ability to work in a matrixed and global environment, ensuring effective collaboration internally.
- Strong attention to detail and accuracy with the ability to handle, prioritize and oversee projects to completion.
- Strong written and verbal communication skills with ability to interact effectively with internal clients.
- Strong presentational skills with a high degree of comfort of engaging with internal stakeholders up to the Scientific & Scholarly Leadership Team.
- To take responsibility for identifying training and developmental needs for you and your team on an on-going basis.
- To make positive efforts to promote personal safety and that of others by taking reasonable care at work, by carrying out the requirements of the law or following recognised codes of practice provided or advised by management to ensure safe working practices.
- To undertake any other reasonable duties as requested by your line manager/director on a permanent or temporary basis.
- Ability to foresee, interpret and rapidly respond to market changes by adjusting strategies and realigning priorities accordingly.
...
Job: Product Management
Primary Location: US-PA-Philadelphia
Organization: Prof Science - ALL
Schedule: Full-time
Job Type: Standard
Shift: Day Job
Knowledge, Skills, and Abilities Required:
- Bachelor's Degree with a mimimum of 3 years professional work experience in a technology, science, or product marketing related role.
- Product strategy and commercialization skills.
- A strong technical background and expertise in working with web services and usage data.
- A strong understanding of professional information needs, and the value drivers for end-users and purchasers.
- Experience in discovering unmet needs in a particular market and proposing innovative solutions.
- Proficient in database tools (writing database queries) and statistical analysis tools and MS Office. Advanced Excel with a preference for experience in using specialist data mining tools.
- Strong analytical skills and experience in data collection and qualitative/quantitative research and analysis.
- Ability to work in a matrixed and global environment, ensuring effective collaboration internally.
- Strong attention to detail and accuracy with the ability to handle, prioritize and oversee projects to completion.
- Strong written and verbal communication skills with ability to interact effectively with internal clients.
- Strong presentational skills with a high degree of comfort of engaging with internal stakeholders up to the Scientific & Scholarly Leadership Team.
- To take responsibility for identifying training and developmental needs for you and your team on an on-going basis.
- To make positive efforts to promote personal safety and that of others by taking reasonable care at work, by carrying out the requirements of the law or following recognised codes of practice provided or advised by management to ensure safe working practices.
- To undertake any other reasonable duties as requested by your line manager/director on a permanent or temporary basis.
- Ability to foresee, interpret and rapidly respond to market changes by adjusting strategies and realigning priorities accordingly.
...
Job: Product Management
Primary Location: US-PA-Philadelphia
Organization: Prof Science - ALL
Schedule: Full-time
Job Type: Standard
Shift: Day Job
alt-lib Suggests: Product Manager, Web of Knowledge Job -Philadelphia PA, 19019 - Thomson Reuters
Really, this is such a perfect position for any librarian who has managed a library where Web of Knowledge was part of the suite of online services offered.
IMHO, that would be **many** of us... at least those of us who were involved in putting end-user accessible online information services together, 'round about ten years ago.
With so many "free" alternatives encroaching on it's traditional end-user market, WoK is in trouble now, and needs our input. I hope a librarian gets this position. - alt-lib
Philadelphia Product Manager, Web of Knowledge Job - PA, 19019
[EXCERPTS FOLLOW]
Title: Product Manager, Web of Knowledge
ID: PRO00006510
Description
Manager, Platform Production
Main Purpose of Job:
The Scientific & Scholarly Research business of IP & Science provides research and analytic solutions, including Web of Knowledge (WoK), the "gold standard" citation database and search platform, that help scientists and researchers find, analyze, and leverage authoritative scholarly content. Customers include universities, academic and governmental research institutions, scholars and researchers, publishers, and university faculty and administrators.
The Product Manager is responsible for identifying the future roadmap of our Search & Discovery platform, balancing market opportunity and competitive risks. The primary responsibility is to understand the market and represent these market needs across the organization - typically in the form of product positioning, product features and high-level product requirements. The Product Manager is accountable for product ROI and must coordinate a cross-functional team to identify specific investment prioritization recommendations which optimize limited resources to maximize revenue and customer satisfaction. A Product Manager is generally responsible for a functional area over a lifecycle, including recommendations for new products as well as sunset of existing products.
The Product Manager is responsible for existing and named new products within this classification. The term "product" includes solutions containing services as well as content and software wherever that product can be sold on a repeating basis
Duties and Responsibilities:
1. Understand current users, buyers and evaluators to discover market problems and needs in order to translate implications to technical innovations that will grow market share.
2. Encourage sales, customer, prospect and user feedback. Establish a continuous dialogue with customers and other intelligence about the market segment.
3. Understand and develop the distinctive competence of the organisations unique abilities to deliver value to the market in the context of industry trends and competitive landscape.
4. Illustrate, drive and own the vision and key phases of the product roadmap, ensuring prioritisation of product development investments, leveraging customer and user feedback and analysis to direct prioritisation of enhancements to support customer satisfaction, increased usage and other business goals.
5. Integrate products into a coherent portfolio of products focused on the market. Develop business plans, positioning documentation, buying process, market requirements and marketing plan in order to drive future investment decisions.
6. Work in collaboration with Strategic Marketing to develop go-to-market strategies to ensure customer acquisition, customer retention and product profitability.
7. Create product assessments and SWOT analysis relative to competitors and industry trends.
8. Own and develop the business plan articulating what was learned from the market and quantifying the risk, including a financial model.
9. Review or contribute to functional specification, requirements, prototypes and early product versions to ensure ability to meet market goals and obtain customer acceptance.
10. Assess outcome of new product releases and report to senior management.
11. Identify the most effective way to deliver a complete solution to meet the markets needs, including partnership opportunities and maintain effective relationships in order to drive future growth.
....
IMHO, that would be **many** of us... at least those of us who were involved in putting end-user accessible online information services together, 'round about ten years ago.
With so many "free" alternatives encroaching on it's traditional end-user market, WoK is in trouble now, and needs our input. I hope a librarian gets this position. - alt-lib
Philadelphia Product Manager, Web of Knowledge Job - PA, 19019
[EXCERPTS FOLLOW]
Product Manager, Web of Knowledge Job
Date: Jan 6, 2012
Location: Philadelphia, PA, US
Title: Product Manager, Web of Knowledge
ID: PRO00006510
Description
Manager, Platform Production
Main Purpose of Job:
The Scientific & Scholarly Research business of IP & Science provides research and analytic solutions, including Web of Knowledge (WoK), the "gold standard" citation database and search platform, that help scientists and researchers find, analyze, and leverage authoritative scholarly content. Customers include universities, academic and governmental research institutions, scholars and researchers, publishers, and university faculty and administrators.
The Product Manager is responsible for identifying the future roadmap of our Search & Discovery platform, balancing market opportunity and competitive risks. The primary responsibility is to understand the market and represent these market needs across the organization - typically in the form of product positioning, product features and high-level product requirements. The Product Manager is accountable for product ROI and must coordinate a cross-functional team to identify specific investment prioritization recommendations which optimize limited resources to maximize revenue and customer satisfaction. A Product Manager is generally responsible for a functional area over a lifecycle, including recommendations for new products as well as sunset of existing products.
The Product Manager is responsible for existing and named new products within this classification. The term "product" includes solutions containing services as well as content and software wherever that product can be sold on a repeating basis
Duties and Responsibilities:
1. Understand current users, buyers and evaluators to discover market problems and needs in order to translate implications to technical innovations that will grow market share.
2. Encourage sales, customer, prospect and user feedback. Establish a continuous dialogue with customers and other intelligence about the market segment.
3. Understand and develop the distinctive competence of the organisations unique abilities to deliver value to the market in the context of industry trends and competitive landscape.
4. Illustrate, drive and own the vision and key phases of the product roadmap, ensuring prioritisation of product development investments, leveraging customer and user feedback and analysis to direct prioritisation of enhancements to support customer satisfaction, increased usage and other business goals.
5. Integrate products into a coherent portfolio of products focused on the market. Develop business plans, positioning documentation, buying process, market requirements and marketing plan in order to drive future investment decisions.
6. Work in collaboration with Strategic Marketing to develop go-to-market strategies to ensure customer acquisition, customer retention and product profitability.
7. Create product assessments and SWOT analysis relative to competitors and industry trends.
8. Own and develop the business plan articulating what was learned from the market and quantifying the risk, including a financial model.
9. Review or contribute to functional specification, requirements, prototypes and early product versions to ensure ability to meet market goals and obtain customer acceptance.
10. Assess outcome of new product releases and report to senior management.
11. Identify the most effective way to deliver a complete solution to meet the markets needs, including partnership opportunities and maintain effective relationships in order to drive future growth.
....
Qualifications
Knowledge, Skills, and Abilities Required:
- Bachelor's Degree with a minimum of 3 years professional work experience in a business to business product environment.
- A strong technical background and experience in working with technology.
- A strong understanding of professional information needs, and the value drivers for end-users and purchasers.
- Experience in discovering unmet needs in a particular market and proposing innovative solutions, using pragmatic marketing or similar practices.
- Excellent consensus building and facilitation skills.
- Ability to collaborate in a matrixed environment.
- Significant experience in writing and presenting business plans in order to gain investment.
- Ability to prioritize and rationalize product investments in order to drive growth.
- Strong financial and business acumen.
- Experience in driving and monitoring commercial success of a new product or product release.
- Excellent customer facing skills, ensuring they are 'at the heart of everything' we do.
- Excellent team player.
- Well organized and disciplined with regards to policy, procedures and standards.
....
Knowledge, Skills, and Abilities Required:
- Bachelor's Degree with a minimum of 3 years professional work experience in a business to business product environment.
- A strong technical background and experience in working with technology.
- A strong understanding of professional information needs, and the value drivers for end-users and purchasers.
- Experience in discovering unmet needs in a particular market and proposing innovative solutions, using pragmatic marketing or similar practices.
- Excellent consensus building and facilitation skills.
- Ability to collaborate in a matrixed environment.
- Significant experience in writing and presenting business plans in order to gain investment.
- Ability to prioritize and rationalize product investments in order to drive growth.
- Strong financial and business acumen.
- Experience in driving and monitoring commercial success of a new product or product release.
- Excellent customer facing skills, ensuring they are 'at the heart of everything' we do.
- Excellent team player.
- Well organized and disciplined with regards to policy, procedures and standards.
....
Job: Product Management
Primary Location: US-PA-Philadelphia
Organization: Prof Science - ALL
Schedule: Full-time
Job Type: Standard
Shift: Day Job
Primary Location: US-PA-Philadelphia
Organization: Prof Science - ALL
Schedule: Full-time
Job Type: Standard
Shift: Day Job
alt-lib Suggests: Director, Client Services Job - King of Prussia PA, 19406 -Thomson Reuters
Interesting healthcare information service and information management position at:
King of Prussia Director, Client Services Job - PA, 19406 . Note: although this job post may seem "too advanced" for perhaps many librarians, it provides an excellent view into the purposes of an organization/department/product line within the target company. From this sort of job post you can obtain useful background knowledge of what this division of the target company does, that may be very useful in applying for other positions in the same group, that are subordinate to the one below. -alt-lib
[EXCEPT BELOW]
Director, Client Services
Title: Director, Client Services
ID: PRO00006525
Description
Provide leading-edge healthcare information services at the strategic partnership level of our clients' organizations. Enhance Thomson's partnership with and value to each client through increased relationships with their middle and senior management.
RESPONSIBILITIES
- Develop service agenda based on customer's business needs and work flow which would include any or all of the following: cost savings, profit-improvement strategies, workflow enhancement, productivity improvement, employee/member/constituent/ beneficiary health status improvement, detection of fraud or other payment irregularities; implement contracted services; document return on investment.
- Manage financial and business objectives including contract revenue, value-add revenue, renewals, expenses and margins and accounts receivable targets.
- Lead client team to perform consulting engagements and engage in billable consulting activity, as appropriate and/or required.
- Manage evolving client expectations, needs and priorities, and collaborate with client team members to ensure effective integration with consulting and service delivery capabilities and priorities.
- Manage and monitor client satisfaction, and recommend appropriate strategies, tactics and operational initiatives to continuously enhance client satisfaction.
- Continuously search for, recommend and implement process improvements; take a leadership role in fostering a quality improvement mindset.
- Manage and develop team members to their highest potential performance level. Provide regular and ongoing coaching around annual objectives and priorities as well as routine and unique business requirements. Provide formal feedback according to the established Thomson performance management processes. Manage team interactions to obtain optimal team performance.
- Collaborate with peers to ensure sharing of knowledge and best practices
King of Prussia Director, Client Services Job - PA, 19406 . Note: although this job post may seem "too advanced" for perhaps many librarians, it provides an excellent view into the purposes of an organization/department/product line within the target company. From this sort of job post you can obtain useful background knowledge of what this division of the target company does, that may be very useful in applying for other positions in the same group, that are subordinate to the one below. -alt-lib
[EXCEPT BELOW]
Director, Client Services
Date: Jan 17, 2012
Location: King of Prussia, PA, US
Title: Director, Client Services
ID: PRO00006525
Description
Provide leading-edge healthcare information services at the strategic partnership level of our clients' organizations. Enhance Thomson's partnership with and value to each client through increased relationships with their middle and senior management.
RESPONSIBILITIES
- Develop service agenda based on customer's business needs and work flow which would include any or all of the following: cost savings, profit-improvement strategies, workflow enhancement, productivity improvement, employee/member/constituent/ beneficiary health status improvement, detection of fraud or other payment irregularities; implement contracted services; document return on investment.
- Manage financial and business objectives including contract revenue, value-add revenue, renewals, expenses and margins and accounts receivable targets.
- Lead client team to perform consulting engagements and engage in billable consulting activity, as appropriate and/or required.
- Manage evolving client expectations, needs and priorities, and collaborate with client team members to ensure effective integration with consulting and service delivery capabilities and priorities.
- Manage and monitor client satisfaction, and recommend appropriate strategies, tactics and operational initiatives to continuously enhance client satisfaction.
- Continuously search for, recommend and implement process improvements; take a leadership role in fostering a quality improvement mindset.
- Manage and develop team members to their highest potential performance level. Provide regular and ongoing coaching around annual objectives and priorities as well as routine and unique business requirements. Provide formal feedback according to the established Thomson performance management processes. Manage team interactions to obtain optimal team performance.
- Collaborate with peers to ensure sharing of knowledge and best practices
.... [PORTION OMMITTED - SEE LINK FOR FULL JOB DESC] ..
Qualifications
- Master's degree (e.g., MBA, MPHA) or equivalent education and experience.
- 10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills.
- Proven history of ability to capture the attention and respect of senior management and the C-suite in the client environment by providing new and useful ways of managing human capital.
- Current or prior responsibility must have included revenue accountability in the $5,000,000 range.
- Superior understanding of both new business development and consulting methodology.
- Superior presentation and communication skills.
- Extensive staff development and supervision skills.
- Ability to work across the organization, including Product Development, Sales, and Product Support functions to ensure that both current and future client needs are anticipated and met.
- Willingness to travel.
Technical/Professional Skills and Knowledge
- Demonstrates competence in function, including a broad knowledge of theories and current practices.
- Applies solid supervisory and management capabilities, and perspective that is much broader.
- Manages "up" well -- knows where to take things.
- Contributes significantly/provides meaningful input to peers outside functional area.
Communication
- Communicates effectively with all levels of Thomson and client organizations.
- Conveys organizational capabilities and strategies, and manages expectations.
- Identifies information that is relevant to teams, projects or tasks and communicates it to the appropriate level(s).
- Demonstrates excellent presentation skills.
- Simplifies and effectively articulates complex technical information.
- May communicate with economic buyer; influences client's perception of the company.
Interpersonal Skills
- Interacts effectively across multiple functional areas and levels, internal and external.
- Demonstrates strong negotiation and persuasion skills.
- Resolves conflicts/controversies regarding major issues.
- Influences key decision-makers to take recommended actions.
- Resolves conflicts/controversies regarding major issues.
- Builds consensus to achieve goals within broad policy limits.
- Demonstrates strong facilitation skills and coaching/mentoring skills.
Problem Solving
- Identifies and resolves complex issues, applying theories or processes that may be new to the organization.
- Uses input from others, in consultation with senior management, to lead department in resolution of problems with broad implications.
- Identifies trends and recommends actions/solutions to address them.
- Acts as intermediary or suggests resources to assist others in effectively resolving problems.
Independent Judgment
- Demonstrates high degree of independence and initiative.
- Operates with independence within set objectives (without day-to-day supervision) to manage projects and assignments.
- Seeks input when appropriate.
- Resolves challenging customer/end-user situations with a high level of tact and understanding.
- May make decisions that involve other Thomson resources.
Organization Awareness
- Uses broad knowledge of Thomson organization, markets and clients to make sound tactical decisions and strategic recommendations that impact multiple areas of the organization.
- Understands all Thomson businesses; uses knowledge of organization to inform clients/ prospects regarding organizational depth and breadth.
Impact/Responsibility
- Has both a tactical/operational and strategic orientation.
- Has responsibility for achievement and completion of projects and/or operations that significantly impact a department, business unit or function.
- Manages project(s) to budget planned, including staffing assignments and technology purchases.
- Authorized to purchase goods and services up to and including $7,500.
- May lead and manage others to achieve business objectives.
- Exhibits strong activity monitoring skills.
- Master's degree (e.g., MBA, MPHA) or equivalent education and experience.
- 10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills.
- Proven history of ability to capture the attention and respect of senior management and the C-suite in the client environment by providing new and useful ways of managing human capital.
- Current or prior responsibility must have included revenue accountability in the $5,000,000 range.
- Superior understanding of both new business development and consulting methodology.
- Superior presentation and communication skills.
- Extensive staff development and supervision skills.
- Ability to work across the organization, including Product Development, Sales, and Product Support functions to ensure that both current and future client needs are anticipated and met.
- Willingness to travel.
Technical/Professional Skills and Knowledge
- Demonstrates competence in function, including a broad knowledge of theories and current practices.
- Applies solid supervisory and management capabilities, and perspective that is much broader.
- Manages "up" well -- knows where to take things.
- Contributes significantly/provides meaningful input to peers outside functional area.
Communication
- Communicates effectively with all levels of Thomson and client organizations.
- Conveys organizational capabilities and strategies, and manages expectations.
- Identifies information that is relevant to teams, projects or tasks and communicates it to the appropriate level(s).
- Demonstrates excellent presentation skills.
- Simplifies and effectively articulates complex technical information.
- May communicate with economic buyer; influences client's perception of the company.
Interpersonal Skills
- Interacts effectively across multiple functional areas and levels, internal and external.
- Demonstrates strong negotiation and persuasion skills.
- Resolves conflicts/controversies regarding major issues.
- Influences key decision-makers to take recommended actions.
- Resolves conflicts/controversies regarding major issues.
- Builds consensus to achieve goals within broad policy limits.
- Demonstrates strong facilitation skills and coaching/mentoring skills.
Problem Solving
- Identifies and resolves complex issues, applying theories or processes that may be new to the organization.
- Uses input from others, in consultation with senior management, to lead department in resolution of problems with broad implications.
- Identifies trends and recommends actions/solutions to address them.
- Acts as intermediary or suggests resources to assist others in effectively resolving problems.
Independent Judgment
- Demonstrates high degree of independence and initiative.
- Operates with independence within set objectives (without day-to-day supervision) to manage projects and assignments.
- Seeks input when appropriate.
- Resolves challenging customer/end-user situations with a high level of tact and understanding.
- May make decisions that involve other Thomson resources.
Organization Awareness
- Uses broad knowledge of Thomson organization, markets and clients to make sound tactical decisions and strategic recommendations that impact multiple areas of the organization.
- Understands all Thomson businesses; uses knowledge of organization to inform clients/ prospects regarding organizational depth and breadth.
Impact/Responsibility
- Has both a tactical/operational and strategic orientation.
- Has responsibility for achievement and completion of projects and/or operations that significantly impact a department, business unit or function.
- Manages project(s) to budget planned, including staffing assignments and technology purchases.
- Authorized to purchase goods and services up to and including $7,500.
- May lead and manage others to achieve business objectives.
- Exhibits strong activity monitoring skills.
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